Practice Manager

About the role

Join Hobsonville Hearing, West Auckland’s trusted independent audiology clinic, as our new Office Manager. This full-time role is perfect for an organised, people-focused professional who thrives in a busy, caring environment. You’ll oversee daily operations, support a small friendly team, and help shape an exceptional patient experience through great systems, communication, and community connection.

You’ll be stepping into an important role at the heart of our clinic — and yes, you’ll have big shoes to fill. We’re looking for someone who can continue the high standard of care and organisation our patients and team rely on every day.

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What you’ll be doing

• Managing the daily operations of the clinic and ensuring efficient appointment flow
• Overseeing patient communications, scheduling, and front-of-house coordination
• Supporting a small, friendly team of clinicians and maintaining a positive team culture
• Supporting patients with hearing aid servicing and repairs
• Handling invoicing, courier parcels, payments, and supplier accounts
• Monitoring stock levels and ordering consumables
• Assisting with marketing initiatives, including social media content creation and management
• Designing and updating materials in Canva in line with our brand guidelines
• Coordinating community engagement events and promotional activities
• Ensuring compliance with clinic policies, privacy standards, and health regulations

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What we’re looking for

• Previous experience in practice management or healthcare administration - this is a must!
• Excellent communication and interpersonal skills to build strong relationships with patients and staff
• High attention to detail and excellent organisational skills
• High computer literacy, experience with Mac and Windows
• Confidence using patient management software, Microsoft Office, Xero
• Experience managing social media platforms and basic content creation using Canva
• A proactive, reliable approach with the ability to multitask in a busy environment
• A genuine interest in supporting patient-centred healthcare

Experience within audiology or another health-related setting is preferred, but not essential — full training will be provided.

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What we offer

At Hobsonville Hearing, we are dedicated to supporting the professional and personal development of our employees. We offer:

• A stable full-time position in a well-established, locally owned clinic
• A supportive, friendly team environment
• Opportunities for professional development and role growth
• A beautiful, purpose-built workplace in the heart of Hobsonville
• The satisfaction of working in a role that genuinely makes a difference
• Guaranteed Christmas and New Years break every year!

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About us

Hobsonville Hearing is a leading independent audiology clinic providing personalised hearing and ear care to the West Auckland community. Our team of dedicated professionals is committed to delivering exceptional care and improving the quality of life for our patients. We pride ourselves on our patient-centred approach, our high clinical standards, and our warm, welcoming clinic culture.

Check out our website www.hobsonvillehearing.co.nz or Instagram @hobsonvillehearing to learn more about our clinic!

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Apply now!

If you’re a motivated, caring professional who enjoys helping people and keeping things running smoothly, we’d love to hear from you.

Start date ~ 2nd November 2026, Christmas and New Year off.

Please apply via SEEK with your CV and a short cover letter telling us why you’d be a great fit.