Practice Manager

Part-Time Practice Manager

Beth’s Place | Moorhead, MN

Beth’s Place is seeking a highly organized, personable, and proactive Practice Manager to support the daily operations of our multidisciplinary healthcare practice, which provides medication management, mental health services, and substance use treatment.

This part-time position combines practice management, front desk support, staff coordination, and community outreach. Working closely with the owner, the Practice Manager will take ownership of daily administrative responsibilities, improve workflows, and follow through on priorities to keep the practice organized and responsive.

Duties

• Coordinate daily practice operations across medication management, mental health, and substance use treatment services.
• Manage scheduling, provider calendars, front desk coverage, and client communication.
• Welcome clients, answer calls, respond to inquiries, and coordinate appointments and referrals.
• Support communication among providers, clinical staff, and administrative personnel.
• Track administrative tasks, deadlines, and outstanding needs; resolve routine issues and bring matters requiring leadership attention to the owner.
• Coordinate administrative aspects of intake, insurance verification, billing follow-up, and records management with the appropriate staff.
• Assist with records requests, releases of information, and communication with outside providers.
• Support staff onboarding, office procedures, and accountability for administrative responsibilities.
• Use Procentive to support scheduling, records, and practice workflows.
• Maintain confidentiality and support adherence to established privacy policies and practice procedures.
• Build relationships with referral sources, healthcare providers, and community organizations.
• Coordinate community outreach and help maintain social media content that reflects the practice’s services.
• Identify and implement practical improvements to office organization, communication, and the client experience.

Qualifications

• Bachelor’s degree in healthcare administration, business, communications, social work, or a related field.
• Experience in healthcare practice operations, office management, or administrative coordination.
• Strong organizational skills and the ability to prioritize effectively within a part-time schedule.
• Excellent communication, customer service, and relationship-building skills.
• Ability to work independently, exercise sound judgment, and complete tasks without repeated reminders.
• Comfort with electronic health records, scheduling systems, and social media.
• Understanding of confidentiality and professional boundaries in a healthcare setting.
• Supervisory or team coordination experience preferred.
• Experience with behavioral health, medication management practices, insurance workflows, or Procentive preferred.

Who Will Thrive Here

We are looking for someone who brings structure to a busy practice, makes clients feel welcome, and supports a collaborative team. The ideal candidate takes initiative, follows through, and can assume meaningful operational responsibility.

Pay: From $30.00 per hour

Work Location: In person