Practice Manager

Are you an experienced, people-focused leader looking to play a pivotal role in a thriving healthcare environment? Albany Creek Physiotherapy is seeking a part-time OR full-time Practice Manager to lead and support our dynamic team, drive operational excellence, and help deliver an exceptional experience for both staff and patients.

What's In It For You?

At Albany Creek Physiotherapy, you can expect to:

• Receive Healthia Group Employee Discounts – up to 30% off all services and products, including podiatry, Pilates, strength classes, physiotherapy & footwear!
• Gain access to a range of gyms, swimming pools and health centres across Australia at discounted rates for you and your family with Fitness Passport.
• Be part of a friendly and collaborative team that values your contributions.
• Explore opportunities for professional growth and advancement through the Healthia national network.
• Enjoy a competitive salary and additional perks (remuneration is aligned with the Health Professionals and Support Services Award and will be tailored to recognise your specific skills and experience level).

The Opportunity

This role can be tailored to suit your experience and preferences, with the option to work on a part-time basis (30 hours per week between Mon-Thurs, with some flexibility) or full-time basis.

The Practice Manager will be responsible for our clinic's overall operations, development and success. In this critical role, the successful applicant will act as an information resource and ambassador to patients, referrers, the general public, therapists and administration staff. If you have experience in a similar role at a health clinic, we encourage you to apply for this position!

Your duties will include but not be limited to:

• Reception duties including managing the daily operations and systems of the clinic including the practice management software.
• Collaborating with the Albany Creek Partners to assist in the orientation and onboarding of all new staff members, ensuring all administrative staff are appropriately qualified and have access to ongoing training to ensure effective and efficient service delivery.
• Managing accounts receivable and debt control.
• Management of administration shifts and keeping rosters up to date.
• Overseeing the business operations of Albany Creek Physiotherapy to ensure excellent client focus, accountability and efficient use of materials and resources, and
• Inspiring commitment to the vision and values of our parent Company, Healthia.

What We're Looking For

The successful applicant will be friendly, have excellent communication skills, be able to lead a close-knit team, and be a great team player. The successful candidate will be a passionate leader who has the following:

• Previous experience in a management role or in a healthcare/allied health setting (essential).
• Familiarity with Nookal Practice Management Software highly regarded but not essential.
• Leads by example, balancing kindness and accountability.
• Has a hands-on, calm-under-pressure-approach, with high standards and a focus on continuous improvement.
• A proactive, mature approach to work and problem-solving.
• Empathy for our clients and a drive to support them and their families.
• The ability to work both autonomously and collaboratively within a team.

Who We Are

Located in the heart of Albany Creek, Albany Creek Physiotherapy has been operating for over 30 years. Our clinic offers a comprehensive range of physiotherapy services. These include manual therapy, posture and ergonomic assessments, and tailored exercise programs such as resistance training, water exercise, and Pilates. Our values drive everything we do, creating a workplace where teamwork, empathy, and professional growth are celebrated.

We are proudly part of the Healthia Group, a leading organisation known for fostering a supportive and inclusive workplace culture. By joining our team, you’ll instantly become part of a vast network of over 400 Allied Health practices across Australia. This connection provides you with unparalleled access to experienced practitioners and dedicated support services, empowering you to thrive in your career and make a meaningful impact on the lives of your clients.

Why Join Us?

You’ll be part of a dynamic team dedicated to improving lives, fostering professional growth, and having fun along the way. From regular team social events to opportunities for advanced training, Albany Creek Physiotherapy is a place where you can truly thrive.

Ready to be Part of Something Bigger?

Take the next step in your leadership career and grab hold of an opportunity to make a real difference in our community! Click APPLY NOW to submit your application.

To learn more about who we are and what we do, please feel free to visit us at www.albanycreekphysiotherapy.com.au.