Expert Care
Practice Manager, Operations Manager
Skills
6 months ago
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Important information
Contract type:
Permanent
Salary:
$65,000 – $100,000 / year
Location:
New York, NY, USA
Work mode:
Onsite
Published on:
15 October 2026
What they need
Practice Manager / Operations Manager
Job Summary
Hiring an experienced Practice Manager to oversee daily operations for a busy mental health + med spa / wellness clinic.
Responsibilities
- Manage daily operations (scheduling, patient flow, staff coverage)
- Supervise front desk, medical assistants, and support staff
- Handle hiring, training, and performance management
- Track KPIs (revenue, retention, utilization)
- Oversee billing, payments, and basic financials
- Ensure compliance (HIPAA, OSHA, NY regulations)
- Maintain strong client experience and resolve issues
- Manage EMR, CRM, scheduling, and clinic systems
Requirements
- 3+ years of healthcare or med spa management experience
- Strong leadership and organizational skills
- Experience with EMR/CRM systems
- Ability to manage staff, operations, and performance metrics
Nice to Have
- Med spa, dermatology, or wellness experience
- Experience with memberships or sales
- Bilingual (English/Spanish)
What We Offer
- Competitive pay + bonuses
- Growth opportunity
- Fast-paced, high-end environment
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