The Lakes Medical Practice

Overview
Join our dynamic healthcare practice as a Practice Receptionist, where your energetic and welcoming presence will set the tone for a positive patient experience. In this vital role, you will be the first point of contact for patients and visitors, ensuring smooth operations at the front desk. Your proactive approach and excellent communication skills will help foster an organized, friendly environment that supports both patients and staff. This paid position offers a fantastic opportunity to develop your administrative skills within a vibrant healthcare setting.
Duties
<ul>
<li>Greet patients and visitors warmly, creating a welcoming atmosphere from the moment they arrive</li>
<li>Manage patient check-in and check-out processes efficiently and accurately</li>
<li>Schedule appointments, coordinate with healthcare providers, and update patient records as needed</li>
<li>Maintain a tidy and organized reception area, ensuring all necessary materials are stocked and accessible</li>
<li>Assist with administrative tasks such as data entry, filing, and processing paperwork</li>
<li>Support the team by handling general inquiries and providing excellent customer service</li>
</ul>
Requirements
<ul>
<li>Previous office experience demonstrating strong organisational skills and professionalism</li>
<li>Administrative experience is highly desirable to handle scheduling, record keeping, and communication tasks effectively</li>
<li>Excellent verbal and written communication skills to interact confidently with patients and team members</li>
<li>Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail</li>
<li>Friendly demeanor with a proactive attitude to assist patients and support daily operations</li>
<li>Basic proficiency in office software such as Microsoft Office or similar programs</li>
<li>Reliable attendance and punctuality are essential for maintaining smooth practice operations</li>
</ul>
Pay: £13.00-£13.57 per hour
Work Location: In person

Practice Receptionist

Practice Receptionist

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