Practice Receptionist - Full Time / Part-time

Practice Receptionist - City East

• Permanent Full Time or Part Time (minimum 3–4 days)
• Alexandria Based | Brand New Practice Opening September 2026
• Career Development Opportunity | Growing Healthcare Organisation | Supportive Team Environment

About Us

PRP Diagnostic Imaging offers a comprehensive range of imaging services, through a network of 40 practices across Sydney, Illawarra, Central Coast and the Hunter and Central West.

As we continue our exciting growth journey, with additional practices opening throughout 2026, there has never been a better time to join our team. At PRP, we are committed to delivering exceptional patient care with a personal touch. Every team member plays an important role in creating positive patient experiences and contributing to our continued success.

We invest in the latest imaging technology and are proud to work alongside highly skilled radiologists, specialists, technicians and support professionals. We foster a collaborative and supportive workplace where learning, development and career progression are encouraged. Guided by our HEART Values — Human, Excellence, Accountability, Respect and Trust — we foster an environment where our people feel valued, supported, and empowered to achieve excellence in everything they do.

About the Position

We are seeking Practice Receptionists to join our City East team at our brand-new practice in Alexandria, opening in September 2026.

This is a permanent position, with the practice operating Monday to Friday. We are open to full-time applicants or part-time applicants. As the first point of contact for our patients, you will play a vital role in delivering an outstanding patient experience, guided by our HEART Values.

Working in a fast-paced healthcare environment, your responsibilities will include:

• Welcoming patients and providing exceptional customer service both in person and over the phone.
• Scheduling appointments and managing the patient booking system.
• Accurately entering and maintaining patient information.
• Processing patient billing, invoicing and payments.
• Liaising with referring doctors and internal clinical teams as required.
• Supporting the smooth flow of patients throughout their visit while maintaining confidentiality and professionalism.

No two days are the same at PRP. With a diverse range of patients, imaging services and referrals, you will enjoy a varied and rewarding role where you can make a genuine difference each day.

This opportunity is ideal for someone who thrives in a fast-paced, team-focused environment and enjoys delivering exceptional service while supporting high-quality patient care.

About You

We're looking for someone who is passionate about delivering exceptional customer service and enjoys making a positive difference to the patient experience.

You will bring:

• Outstanding customer service and interpersonal skills, with a genuine sense of empathy, compassion and professionalism.
• Strong organisational and administrative skills, with excellent attention to detail.
• Proficiency in Microsoft Office and the ability to quickly learn new systems.
• A commitment to maintaining confidentiality and handling sensitive information with discretion.
• The ability to prioritise competing tasks, multitask effectively and remain calm in a busy, fast-paced environment.
• The confidence to work both independently and collaboratively as part of a supportive team.
• A positive, proactive attitude with a willingness to learn, embrace new challenges and contribute to a culture of continuous improvement.

Previous experience in a patient-facing role within healthcare or medical reception will be highly regarded but is not essential. We are committed to providing comprehensive on-the-job training and ongoing development, making this an excellent opportunity for someone looking to build a rewarding long-term career with PRP.

What We Offer

• Attractive remuneration and benefits (discounted health insurance and gym membership)
• Industry leading professional development and education
• New state of the art equipment
• Friendly, diverse and professional team
• Flexible and supportive working arrangements

Applying

Please click the "Apply Now" button below to submit your application. For further information on PRP, please visit www.prpimaging.com.au.

Applicants must have unrestricted work rights in Australia and be able to commit to the required roster on an ongoing basis. Due to the operational requirements of this role, applicants must have availability that aligns with the practice's Monday to Friday operating hours.

PRP is committed to equity, diversity and inclusion. Applications from people of culturally and linguistically diverse backgrounds, people living with disabilities, members of the LGBTIQA+ community, and people of Aboriginal and Torres Strait Islander descent are encouraged.