Practice Relationships & Communications Manager

The purpose of the Practice Relationships & Communications Manager role is to strengthen engagement, collaboration, and communication across member practices, stakeholders, and partner organisations.

This role has a strong health promotion focus that fosters connections and facilitates the flow of information, enabling practices to remain informed, connected, and empowered to provide high-quality, patient-centred healthcare services.

The position is responsible for building trusted relationships, ensuring timely and effective communication, and supporting the delivery of RAPHS strategic objectives through proactive stakeholder engagement, change communication, and practice support. The role will be a conduit between practices and RAPHS (and their respective teams) to provide a flow of feedback, support and advice as required.

Key Responsibilities

• Develop and maintain senior-level practice relationships
• Lead strategic health promotion and population health initiatives
• Deliver proactive and effective communications
• Facilitate collaborative solutions across the network
• Identify and support business development opportunities
• Connect, influence and facilitate stakeholder engagement
• Provide strategic practice support and advocacy
• Monitor insights, trends and stakeholder needs

About You

You will be an experienced relationship manager and communicator who thrives on connecting people, supporting practices, and creating collaborative solutions. You will bring a strong understanding of the healthcare environment, a passion for health improvement, and the ability to build influential partnerships that enhance engagement, strengthen practice performance, and support RAPHS' strategic goals. You will have the ability to build relationships quickly, be influential and solutions focussed.

You will have

• exceptional relationship management and stakeholder engagement skills
• strong written and verbal communication skills
• health promotion and community engagement experience
• strategic thinking and problem-solving skills
• strong planning, coordination and project management capabilities