Practice Supervisor – GP Medical Practice

About the role

As Practice Supervisor, you will be a key point of contact for the team and will help ensure the practice delivers an excellent experience for both patients and staff. This is a hands-on leadership position for someone who enjoys working with people, supporting a multidisciplinary team and ensuring the practice operates smoothly, efficiently and professionally. You will work closely with the Operations Manager and GP Owner, while providing day-to-day leadership and support to the entire practice team, including doctors, nurses, reception and allied health.

Key responsibilities

• Overseeing the day-to-day operations of the practice
• Working closely with and supporting the whole practice team
• Providing leadership, guidance and support to clinical and non-clinical staff
• Supporting doctors, nurses, reception and allied health with operational requirements
• Assisting with staff rostering, leave management and daily staffing needs
• Ensuring effective communication and teamwork across the practice
• Monitoring patient flow, waiting times and patient experience
• Assisting with Medicare, billing and general practice administration
• Managing and resolving day-to-day operational issues
• Supporting the onboarding, training and development of team members

About you

• Previous experience as a Practice Supervisor, Practice Manager, Senior Medical Receptionist or similar leadership role
• Experience working in a GP or primary healthcare environment
• Strong understanding of GP practice operations and workflows
• Knowledge of Medicare, billing and general practice administration
• Strong leadership and communication skills
• The ability to build positive relationships with doctors and the wider practice team
• Excellent organisational and problem-solving skills
• The ability to work independently and take initiative
• A professional, positive and solutions-focused approach
• A genuine commitment to delivering an excellent patient and team experience

Benefits

• $45-50 per hour + super
• Casual employment with potential to transition to permanent
• Opportunity for part-time or full-time permanent employment for the right candidate
• Direct support and collaboration with the Operations Manager and GP Owner
• A genuine leadership role with responsibility across the whole practice
• Opportunity to influence and improve practice operations
• Supportive and professional working environment
• Career development and progression opportunities within a growing healthcare group