Practice Support Specialist

A well-run dental office isn't just about the care patients receive in the treatment room. It's also about the person who answers their questions, helps them find an appointment, and makes sure the details are handled.

We're looking for a Practice Support Specialist who can bring that kind of care and attention to the everyday operations of our office.

You'll be involved in a little bit of everything, from helping patients at the front desk to keeping schedules, records, and office communications organized. It's a good opportunity for someone who enjoys variety and likes knowing their work makes other people's days easier.

Where You'll Contribute

• Greet patients and help them feel comfortable when they arrive.
• Manage appointment scheduling, confirmations, and changes.
• Answer phone calls and respond to general patient questions.
• Keep patient records and contact information accurate.
• Help patients complete forms and understand routine office procedures.
• Assist with insurance verification and basic billing documentation.
• Coordinate messages and updates between patients and dental staff.
• Organize office supplies, documents, and front-desk materials.
• Follow up on outstanding paperwork and appointment requests.
• Support daily administrative tasks and help maintain an efficient office.
• Protect confidential patient information and follow privacy procedures.
• Assist with improving everyday office processes and patient communication.

What You'll Bring

We're looking for someone with 1–2 years of experience in customer service, office administration, healthcare support, reception, or a similar position.

Dental experience is helpful, but it's not required. If you've worked in a busy office, helped customers, managed schedules, or kept important information organized, those skills can translate well to this role.

You should be comfortable using computers, learning new software, managing multiple tasks, and communicating professionally with people from different backgrounds.

A high school diploma or GED is preferred.

The Kind of Teammate We're Looking For

Someone who's dependable, patient, and willing to help wherever needed. You don't have to know everything about dentistry, but you should care about doing your work well and treating people with respect.

If you enjoy being part of a team and helping an office run smoothly, we'd welcome your application.

Pay: $44,000.00 - $56,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Remote