Pre-Analytical Laboratory Supervisor

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety of HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!

NeoGenomics is looking for a Pre-Analytical Laboratory Supervisor who wants to continue to learn in order to allow our company to grow. This is an onsite position in Durham, NC with a Tuesday - Saturday, 10:00am - 6:30pm shift.

Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:

As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

Position Summary:

As the Supervisor you will manage an Accessioning and Histology (AP) team, closely working with the Department Managers, modality Director and Site Director, and are accountable for the accuracy and reliability of all services provided by your team. You are responsible for day to day supervision and oversight of the operation, assigning tasks, coaching personnel and for monitoring processes to ensure that acceptable levels of performance are maintained. You will also develop and supporting the implementation of all area procedures and operations as well as ensuring that metrics established to measure quality, production and efficiency are strictly followed

Responsibilities:

• Provides direct supervision of the operation and personnel performing tasks and reporting of information and results. Supports high quality results and on-time results to meet client expectations.
• Performs tasks by following department procedures as needed.
• Presents data and/or information across a range of levels including the team and, department, and proficiently answers questions from all groups of staff, managers, and clients.
• Supports the development and maintains detailed procedures to meet department requirements; ensures departmental SOP’s accurately reflects the current process; updates SOP’s as needed.
• Reports any problems and/or abnormal findings to the Manager of Operations or Director ofOperations to ensure timely resolution and/or follow up.
• Initiates and monitors QC programs for the department; assures compliance with regulations; monitors all quality metrics and ensures that corrective actions are documented and implemented
• Supports the selection, retention, and training of qualified personnel; ensures that staff are trained and compliant with SOP’s and Skills checklists. Coaches team members to support skills development.

Experience, Educations and Qualifications:

• Bachelor’s Degree in related field or equivalent experience in a laboratory setting
• At least three (3) years of supervisory experience in Healthcare, scientific or related field
• Ability to make sound decisions under stressful situations
• Demonstrated success in leading team members to reach goals and objectives
• Demonstrated success in meeting high performance standards with regard to work quality and quantity
• Must be able to work in a biohazard environment and comply with safety policies and standards outlined in the Safety Manual
• Strong interpersonal skills to effectively communication with all employees and clients
• Strong computer skills to accomplish tasks
• Strong organizational skills and attention to detail