Pre-Sales

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Lead Generation & Qualification

• Attend inbound inquiries received through digital platforms, website, walk-ins, and marketing campaigns.
• Make outbound calls to prospective customers and generate interest in company projects.
• Qualify leads based on customer requirements, budget, location preference, and purchase intent.
• Maintain regular follow-ups with prospects to nurture leads and maximize conversions.

Customer Engagement

• Provide detailed information about projects, product offerings, pricing, and ongoing promotions.
• Address customer queries professionally and ensure effective resolution.
• Build and maintain a strong relationship with prospective customers.

Site Visit Management

• Schedule and coordinate site visits with the Sales team.
• Ensure adequate customer briefing before site visits.
• Follow up post-site visit and gather customer feedback.

CRM & Reporting

• Update customer interactions, lead status, and follow-up activities in CRM.
• Maintain accurate lead records and customer databases.
• Generate daily, weekly, and monthly lead conversion reports.

Sales Support

• Work closely with the Sales team to ensure smooth handover of qualified leads.
• Assist in campaign execution, customer events, and promotional activities.
• Support achievement of project sales targets through effective lead management.

Qualifications & Experience

• Graduate in any discipline (MBA preferred).
• 1-4 years of experience in Pre-Sales, Telesales, Inside Sales, Customer Relationship Management, or Real Estate Sales.
• Experience in residential real estate will be preferred.

Required Skills

• Excellent verbal and written communication skills.
• Strong customer handling and persuasion abilities.
• Knowledge of CRM systems and Microsoft Office.
• Good understanding of sales processes and customer lifecycle management.
• Ability to multitask and work in a target-driven environment.
• Strong follow-up and relationship management skills.