Pre-Sales Coordinator

About Reivernet Group of Companies

The Reivernet Group of Companies is made up of seven entities: RN Projects, Reivernet, IT Triage, Site Compass, Stella (Bright Star), RN Gateway and RGC Management. We design, build, configure, support and document complex data networks for business, with a focus on hotel networks.

About RN Projects

RN Projects delivers high-quality, reliable network solutions for clients across Australia and New Zealand. Our team is known for technical excellence, customer focus, and a commitment to safety and project delivery.

We are seeking an experienced Pre-Sales Coordinator to join our team and contribute to our ongoing growth and reputation. You will play a pivotal role in enabling successful sales outcomes by ensuring seamless coordination of all pre-sales activities.

About the Role

Full time, permanent role: $70,000 - $90,000 per annum

Role location – can be Sydney, Melbourne or Brisbane based

As our Pre-Sales Coordinator at RN Projects, you will work closely with internal stakeholders and clients to ensure that proposals meet business standards, deadlines and client expectations – ultimately contributing to the achievement of commercial targets.

Key Responsibilities

• Support the sales process by preparing and delivering accurate proposals, presentations and documentation in line with brand and pricing standards - ensuring timely and profitable submissions
• Liaise with major suppliers / vendors to coordinate all pre-sales logistics, including equipment procurement and resource allocation
• Manage and coordinate variations and commercial requirements for ongoing projects
• Maintain and manage pre-sales project files and records (e.g. in SharePoint/Altus), ensuring their accuracy, confidentiality and accessibility
• Identify, document and escalate proposal project risks and issues
• Track and resolve issues promptly to minimise impact on deadlines
• Ensure manufacturer certifications are valid and up to date
• Contribute to quality control by participating in proposal reviews, implementing standards and assisting in developing and improving pre-sales best practices and processes

About You

You will be able to demonstrate:

• 3 to 5 years experience in sales support / sales operations, pre-sales coordination / account coordination or customer engagement, preferably within the ICT industry
• Familiarity with ICT products, processes and sales environments
• Intermediate Microsoft Office skills: Word, Excel, Outlook, Sharepoint
• Strong verbal and written communication skills
• Highly organised and skilled in time management - proven ability to meet deadlines in a fast-paced setting
• Excellent problem-solving and analytical abilities to identify, escalate and resolve issues pro-actively
• Superior attention to detail and a commitment to maintaining the accuracy, confidentiality and quality of documentation and deliverables

Why Join RN Projects

• Work in a technically skilled and supportive environment
• Be part of a company that values safety, quality and customer satisfaction
• Opportunities for professional growth and certification
• Diverse projects and the chance to make a real impact

We understand that not everyone may meet every aspect listed in our job postings. If you are passionate about this role and believe you have the skills and drive to succeed, we encourage you to apply. We value diverse experiences and perspectives, and we are committed to building an inclusive and supportive workplace. Your unique background and talents could be just what we need to grow and innovate together.

Please note that you must have valid and permanent working rights in Australia to be considered. Applicants without appropriate working rights will not be considered.

The pay range for this role is:
70,000 - 90,000 AUD per year(Australia)