Pre-sales Engineer

Position of the function in the organization:

• Member of the USystems Cooling organization within Legrand Data Centre Solutions.

• Direct reporting line to: Cooling Director - LDCS Europe.

• Functional interface with Sales teams, Global Key Account teams, Product Management, Engineering, and Operations.

2. Solution Design & Technical Support

• Provide technical input for RFQs, tenders, proposals, and framework agreements.

• Answer technical queries related to performance, integration, efficiency, and reliability.

• Develop and validate solution designs, ensuring alignment with customer requirements and LDCS standards

• Ensure accurate and structured technical handover to project execution, service, and operations teams.

• Collaborate with Product Management and Engineering to address complex technical challenges.

3. Market Feedback & Internal Collaboration

• Provide structured feedback to product management regarding customer needs, market trends, and competitive insights.

• Support internal sales enablement and technical training activities.

• Participate in industry events, customer visits, and trade shows as a technical ambassador for USystems cooling solutions.

• Act as the technical presales reference for USystems cooling solutions.

• Support regional sales teams and Global Key Account Managers on opportunities.

• Engage directly with end customers, consultants, and partners.

• Deliver customer-facing technical presentations, workshops, and product demonstrations.

• Translate customer requirements into compliant, optimized, and competitive cooling solutions.

• Qualify opportunities, assess technical feasibility, and influence solution positioning.

Personal Attributes:

• Strong customer orientation with solid commercial awareness.

• Confident, credible, and professional when engaging with senior customer stakeholders.

• Structured, detail-oriented, and solution-driven mindset.

• Collaborative, adaptable, and comfortable working across functions and cultures.

Qualifications & Experience:

Essential

Bachelor’s or Master’s degree in Engineering or equivalent technical field.

• Proven experience in data centre cooling (presales, engineering, or technical sales).

• Strong understanding of data centre cooling principles (airflow management, heat rejection, redundancy, energy efficiency).

• Experience delivering customer-facing technical presentations and demonstrations.

• Ability to communicate complex technical concepts clearly and credibly to both technical and non-technical audiences.

• Fluent English (written and spoken), additional European languages are a plus.

• Willingness to travel regularly across Europe, as required by business needs.

Desirable

• Experience with rear door heat exchangers, liquid-assisted cooling, or high-density / AI / HPC environments.

• Experience supporting strategic or global accounts.

• Exposure to large multinational organizations and matrix environments.