Pre-sales Engineer

About the role

This role involves leading the technical delivery of Pro AV, Digital Signage, and LED Display solutions across Design-Build and Design Consulting projects. You will architect optimal solutions, manage tender evaluations, prepare technical submissions, and provide pre-sales support to clients and internal teams.

Key responsibilities

• Thoroughly review and evaluate client Tender Documents, Employer's Requirements (ER), and Tender Drawings to identify system risks, technical gaps, and installation constraints
• Lead the preparation of technical submission packages, including Technical Compliance Matrices, Equipment Schedules, System Architecture Drawings, and Tender Method Statements
• Architect optimal AV, Digital Signage, and LED Display solutions for Design-Build and Design Consulting projects, ensuring compliance with InfoComm CTS standards
• Generate detailed System Block Diagrams (SBDs), schematic drawings, and structural loading/power estimation summaries
• Evaluate hardware specs, signal management systems, AVoIP encoders/decoders, and commercial displays to meet project budgets and performance requirements
• Provide high-level pre-sales technical support, product demonstrations, Proof of Concepts (PoC), and technical Q&A sessions for prospective clients
• Collaborate directly with Sales Managers, report to Technical Manager, and coordinate with contractors, electrical engineers, and hardware vendors

About you

• Higher Diploma or Degree in Electrical, Building Services, Electronic Engineering, Information Systems, or related discipline
• 2+ years of hands-on experience in Pro AV system design, pre-sales support, or tender preparation
• Practical capability in utilizing modern AI tools (e.g., ChatGPT, Claude, Gemini) for technical research, cross-referencing brand specs, and drafting technical documentation
• Ability to leverage AI assistants to streamline AV system design workflows, spatial signal routing analysis, and project coordination
• Familiarity with industry-standard brands: Extron, Crestron, AMX, Shure, Logitech, Audinate (Dante), Biamp, QSC, BrightSign, Samsung/LG, and major LED display manufacturers
• Proficient in AutoCAD, MS Office (Excel, Word, PowerPoint), Visio, or EdrawMax
• Strong communication, technical presentation, and stress-management skills
• Proficient in written and spoken English and Chinese

Benefits

• Competitive salary package
• Career development opportunity
• 5-day work week
• 12 days annual leave
• Medical and other fringe benefits