Pre-Sales Engineer

RISE is on a mission to accelerate internet for the Philippines by providing excellent services and high-quality support to our business and wholesale partners. We focus on the efficiency of connectivity through initiatives like GetaFIX and Open Access Network, ensuring we maintain a benchmark for reliability and installation speed. Our culture is built on transparency and ownership, where team members are encouraged to exceed expectations and advance the country’s digital landscape together.

The Solutions Engineer provides the technical expertise within RISE's enterprise sales process, designing and validating the solutions that win and retain business clients. Working alongside account executives and partnering across Product, Network Operations, and external technology partners, they translate client requirements into proposals that are both commercially viable and technically deliverable. The role exists to bridge what enterprise clients need with what RISE can build and support.

Duties & Responsibilities

• Partner with account executives across enterprise sales cycles to qualify opportunities and progress deals from discovery through to close
• Sell enterprise solutions to business clients, using technical credibility to win and close deals
• Design technical solutions and architectures across the enterprise portfolio, including SD-WAN, managed firewall, MPLS, Layer 2, SIP trunking, and cloud connectivity
• Produce solution proposals, technical architecture documents, and bills of materials for enterprise opportunities
• Present solutions to enterprise stakeholders, translating technical architecture into clear business value for both commercial and technical decision-makers
• Provide feasibility sign-off on customer technical commitments before they are made
• Coordinate with Product, Delivery, and Network Operations to scope, cost, and hand over won solutions
• Deliver technical training and enablement to the sales team
• Capture client requirements and feedback and route them to Product for roadmap input
• Maintain current knowledge of RISE products and partner-led solutions

Qualifications

• Tertiary-level education or equivalent practical experience
• 3+ years in a pre-sales, solutions engineering, or technical solutions role within the telecommunications or ICT industry
• Demonstrable experience designing and delivering complex technical solutions within enterprise sales cycles
• Working knowledge of SD-WAN, managed firewall, network security, MPLS, Layer 2, SIP trunking, and cloud connectivity
• Experience producing solution proposals, technical architectures, and bills of materials

Join the mission!

Be part of a growing mission-oriented business that requires new leaders who are proficient, proactive, and direct. Be rewarded with great colleagues, a supportive environment, a competitive salary, and a compensation package that includes HMO for you and your family. Flex time is offered for some roles and your teammates will be there to help as you further hone your skills and accomplish responsibilities. Make a difference and grow with us.