Pre-Sales Engineer Cybersecurity

About the role

As a Presales Engineer – Systems (Supermicro/Acronis), you will serve as the technical expert supporting ICT's systems and server product portfolio, with a primary focus on Supermicro/Acronis solutions. This role is responsible for providing end-to-end presales support, solution design, technical presentations, and partner enablement to drive the adoption of Supermicro systems across South Asia—especially in Malaysia. You will work closely with the sales team, vendor partners, and channel ecosystem to understand customer requirements, propose optimized infrastructure solutions, and ensure successful technical alignment between ICT, partners, and end-users.

Key responsibilities

• Serve as the primary technical expert for Supermicro systems, servers, storage, and data center hardware
• Engage with partners and customers to understand business and technical requirements
• Design tailored server, storage, and compute solutions using Supermicro architectures
• Prepare detailed Bill of Materials (BOM), configurations, and solution architecture documentation
• Conduct technical presentations, demos, and product briefings showcasing Supermicro capabilities
• Support proof-of-concepts, performance benchmarks, and technical validations as needed
• Provide technical responses for RFQs, RFPs, and tender proposals
• Work closely with sales teams to support deal qualification, scoping, and technical closure
• Collaborate with the Supermicro vendor team to ensure product availability, roadmap alignment, and partner readiness
• Stay updated on emerging server, data center, and cloud infrastructure technologies

About you

• Bachelor's degree in Computer Engineering, IT, Electronics, or related fields
• 5+ years of experience in presales engineering, system integration, or technical consulting
• Experience with Supermicro/Acronis, Dell, HP, Lenovo, or similar enterprise server platforms is highly preferred
• Strong understanding of server architecture, virtualization, storage, networking, and HPC
• Strong technical expertise in server systems, data center infrastructure, and enterprise hardware
• Ability to create clear, compelling technical presentations and architecture diagrams
• Excellent communication and customer-facing skills
• Strong problem-solving and analytical skills
• Ability to work independently in a remote environment
• Strong relationship-building capabilities across partners and enterprise customers

About us

ICT Distribution is established solely to strengthen the distribution network in the APAC region, with a strong focus on South Asian and Southeast Asian markets. Headquartered in Sydney, Australia, ICT specializes in core Enterprise Solutions and retail products, offering a broad portfolio of IT hardware, software, cybersecurity, and advanced technology infrastructure solutions.