Pre-sales Engineer (Cybersecurity)

Key Responsibilities:

• Partner with Sales teams to conduct technical discovery, evaluate customer security requirements, and architect tailored cybersecurity solution proposals.
• Act as the lead technical SME to review, evaluate, and respond to RFI/RFP tenders and technical compliance tables.
• Design, plan, and execute PoC setups, product demonstrations, and technical benchmarks for prospective clients.
• Verify, test, and validate security software patches, firmware updates, and threat intelligence feeds provided by vendors or internal teams.
• Provide pre-sales technical consultation and high-level troubleshooting to resolve technical blockers during the sales cycle.
• Stay up-to-date with emerging cybersecurity technologies and mainstream vendor product updates.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Information Security, or related disciplines.

• Minimum 3 years of hands-on experience in cybersecurity pre-sales, technical support, or solution delivery.

• Technical Expertise (Hands-on experience in AT LEAST TWO of the following domains):

  • Network & Perimeter Security: NGFW, WAF, IPS/IDS, VPN, or DDoS protection.
  • Endpoint & Threat Protection: EDR/XDR, EPP, DLP, or Anti-Ransomware solutions.
  • Zero Trust & Access Control: ZTNA, IAM/PAM, or SASE solutions.

• Experience with mainstream cybersecurity vendor products.

• Familiarity with leading mainland Chinese security brands (e.g., Sangfor, QiAnXin, Topsec, NSFOCUS, Hillstone, etc.) and localized IT security ecosystems (信創安全) is an advantage.

• Professional security certifications (e.g., CISSP, CEH, or vendor-specific security certs like Sangfor/Huawei/Cisco Certified Security Professional) are a plus.

• Strong technical presentation, logical reasoning, and client-facing communication skills.

• Self-motivated, result-oriented, and able to work under pressure.

• Proficient in written and spoken English, Cantonese, and Mandarin.