Pre-sales Engineer – Kubernetes

Work Arrangement: Remote / Work From Home
Location: Jakarta, Indonesia
Employment Type: Third-Party Contract

About the Role

We are looking for a Pre-sales Engineer – Kubernetes to provide technical guidance and pre-sales support for cloud-native, DevOps, Kubernetes, and container platform solutions.

You will work closely with customers and the sales team to understand technical requirements, develop suitable solutions, support product trials, and provide technical guidance at client sites. The role is primarily work from home, with occasional travel to client locations when required.

Key Responsibilities

• Provide technical guidance, product demonstrations, training, and on-site support during customer trials and evaluations.
• Work closely with the sales team to understand customer requirements and develop suitable technical solutions and proposals.
• Prepare technical documentation including project proposals, bid documents, test reports, and implementation plans.
• Troubleshoot customer technical issues and act as the technical communication bridge between customers and internal teams.
• Gather customer and market feedback to support product development and collaborate with partners on technical solutions and activities.

Requirements

• Bachelor's Degree in Computer Science, Computer Engineering, Information Technology, or a related field.
• Knowledge or experience in Kubernetes, container platforms, cloud-native technologies, and DevOps practices.
• Experience in IT, cloud computing, Internet, infrastructure, pre-sales, R&D, or technical operations is preferred.
• Familiarity with mainstream cloud computing technologies and related products.
• Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences.
• Strong analytical and problem-solving skills.
• Able to work independently while collaborating effectively with sales, technical, product, and R&D teams.
• Willing to travel to client sites in Indonesia when required.

Note: This is a third-party contract position. The role is primarily remote, with occasional client-site visits required.

Only shortlisted applicants will be contacted.