Pre-Sales Engineer (Kubernetes | Cloud-Native)

Location: Remote/Work from home (must be based in Jakarta, Indonesia)

ONLY OPEN TO INDONESIA CITIZENS

About the role

We are hiring a Pre-Sales Engineer to support enterprise customers with cloud-native and Kubernetes solutions across Indonesia. You will work closely with the sales team to deliver technical presentations, solution architecture, proof-of-concepts (POCs), and customer-facing technical consultation. This opportunity is ideal for professionals with experience in Kubernetes, container platforms, private cloud, DevOps, or enterprise infrastructure who enjoy solving complex technical challenges.

Key responsibilities

• Deliver product demonstrations, technical presentations, customer workshops, and POC support.
• Partner with the sales team to analyse customer requirements and design Kubernetes-based solutions.
• Prepare technical proposals, solution architecture, bid documents, implementation plans, and test reports.
• Troubleshoot technical issues and act as the primary technical liaison between customers and engineering teams.
• Gather customer and market feedback to contribute to product enhancement and solution improvements.
• Collaborate with product, R&D, and channel partners on technical solution delivery.
• Travel to customer sites within Indonesia when required.

About you

• Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or a related field.
• Experience in Pre-Sales, Solutions Engineering, Technical Consulting, Cloud Infrastructure, or DevOps.
• Hands-on experience with Kubernetes, container platforms, cloud-native architecture, and DevOps practices.
• Strong understanding of cloud computing, virtualization, networking, and enterprise IT infrastructure.
• Experience with private cloud or enterprise PaaS technologies is highly advantageous.
• Proficient in both English and Mandarin to support Mandarin-speaking customers and technical partners.
• Excellent presentation, communication, analytical, and problem-solving skills.
• Able to work independently in a remote environment while collaborating effectively with cross-functional teams.