Pre-sales executive

Role Summary:

• We are seeking a proactive and persuasive Telecaller to join our fast paced real estate team.
• The candidate will be responsible for contacting potential buyers, understanding their property requirements, providing relevant information, and scheduling site visits.
• The goal is to convert leads into prospects and contribute to the companys sales pipeline.

Key Responsibilities:

• Make outbound calls to potential clients based on leads provided.
• Understand customer requirements and provide relevant property information.
• Systematic follow-up with interested leads and timely updates on new offers.
• Schedule and coordinate site visits with sales teams and clients.
• Maintain accurate records of all conversations and lead progress using CRM tools.
• Achieve daily/weekly/monthly targets for calls and conversions.
• Handle customer inquiries professionally and escalate issues when needed.
• Whatsapp blast and email marketing to be carried out.

Job Specification (JS): Education qualifications:

• Minimum preferred: Bachelors degree in any field.
• Experience:
• 2-3+ years of experience in telecalling, telesales, or customer support.
• Experience in real estate or similar industry is an added advantage.

Skills & Competencies:

• Excellent verbal communication skills in English and local & regional specific languages (English, Hindi, Kannada & Tamil).
• Good convincing and negotiation skills.
• Confident, energetic, and customer-focused.
• Ability to handle rejection and remain calm under pressure.
• Basic computer knowledge and experience with MS Office.

Other Requirements:

• Willing to work in a target-driven environment.
• Must be comfortable with working on weekends and fixed weekday offs (as per companys norms).