Pre-sales Executive

Job Description: Pre-Sales Executive

Department: Sales & Marketing
Industry: Real Estate
Job Type: Full-Time

Job Summary

We are looking for a confident and customer-oriented Pre-Sales Executive to handle customer enquiries, connect with potential homebuyers, understand their requirements, and schedule site visits for our sales team. The ideal candidate should have good communication skills, a positive attitude, and the ability to maintain regular follow-ups and accurate customer records.

Key Responsibilities

• Handle inbound enquiries and make outbound calls to prospective customers.
• Explain residential projects, locations, configurations, amenities, and approved pricing details.
• Understand customer requirements, budget, preferred location, and purchase timeline.
• Qualify leads and identify genuine prospects for the sales team.
• Schedule, confirm, and coordinate property site visits with prospective buyers.
• Follow up with interested customers and maintain regular communication through calls and messages.
• Handle basic customer queries professionally and coordinate with the sales team for further assistance.
• Maintain accurate customer information, call records, and lead status in CRM software or Excel.
• Prepare daily reports on calls, qualified leads, follow-ups, and site visits.
• Maintain a professional approach while handling customer objections and enquiries.

Eligibility Criteria

• Minimum qualification: 12th pass; graduates preferred.
• Experience in telecalling, telesales, customer service, or real estate is an advantage.
• Freshers with good communication skills may also apply.
• Good verbal communication skills in Hindi and English; Odia is an added advantage.
• Basic knowledge of MS Excel, Google Sheets, or CRM software.
• Good interpersonal skills, customer-handling ability, and follow-up discipline.

Key Skills

• Communication and convincing skills
• Lead generation and qualification
• Customer relationship management
• Follow-up and appointment scheduling
• Basic computer and reporting skills
• Positive attitude and target-oriented approach

Interested candidates can apply with their updated resume.

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person