Pre-Sales IT Engineer-Solution Architecture

Role & responsibilities

Pre-Sales Support

• Collaborate with the sales team to understand customer requirements and propose suitable IT solutions.
• Conduct product presentations, solution demonstrations, and technical workshops for clients.
• Prepare technical proposals, RFP/RFQ responses, BOMs, and supporting documentation.
• Participate in customer discussions to assess requirements, recommend solutions, and design suitable architectures.

Solution Design & Architecture

• Design and architect enterprise IT solutions covering infrastructure, networking, cybersecurity, cloud, virtualization, and integration services.
• Work with vendors and technology partners to evaluate and recommend suitable solutions.
• Prepare solution sizing, technical specifications, cost estimations, and pricing recommendations.
• Ensure proposed solutions align with customer requirements, scalability, and best practices.

Technical Expertise

• Maintain strong knowledge of enterprise IT infrastructure, cloud, networking, cybersecurity, and virtualization technologies.
• Stay updated on emerging technologies including AWS, Azure, GCP, automation, and modern security solutions.
• Evaluate technical feasibility, risks, and implementation considerations for proposed solutions.

Client & Stakeholder Engagement

• Conduct technical discovery sessions and requirement-gathering workshops with clients.
• Act as the primary technical point of contact during the pre-sales lifecycle.
• Build strong working relationships with customers, vendors, internal teams, and stakeholders.

Collaboration & Project Handover

• Work closely with engineering, implementation, and project teams to ensure smooth solution transition and deployment.
• Provide technical guidance and clarification during implementation phases.
• Support successful project delivery and customer satisfaction.

Proof of Concept (PoC) & Demonstrations

• Develop and deliver PoCs to validate proposed solutions and technologies.
• Conduct hands-on demonstrations to showcase product features, benefits, and business value.

Documentation & Knowledge Sharing

• Prepare and maintain solution designs, architecture diagrams, implementation scope, and technical documentation.
• Provide internal knowledge sharing and training sessions for sales and technical teams.
• Educate customers on best practices and potential improvements to their IT environment.

Preferred candidate profile

• Strong presentation, communication, and customer engagement skills.
• Ability to prepare technical proposals, BOMs, and solution documentation.
• Experience working in System Integrator (SI) or enterprise environments.
• Understanding of project lifecycle, implementation processes, and solution delivery models.

Preferred Certifications

• AWS / Azure / Google Cloud Certifications
• CCNA / CCNP
• Fortinet NSE / Palo Alto Certifications
• VMware / Microsoft Certifications