Pre-Sales Solution Architect

About DXC

DXC Technology is a global IT services and consulting leader that helps enterprise and public sector clients modernize and run their mission-critical systems. The company delivers end-to-end solutions across cloud, infrastructure, applications, data and AI, and cybersecuritycombining deep industry expertise with strong engineering and operational capabilities to drive digital transformation at scale. With a long heritage in managing complex IT environments, DXC partners with organizations to improve performance, enable innovation, and ensure resilience and security in an increasingly digital world.

At DXC, presales solution professionals play a pivotal role in shaping large, strategic deals—working at the intersection of technology, business outcomes, and client success.

Role Overview

DXC Technology is seeking a dynamic and technically adept Solution Engineer to support our strategic partnership with Dynatrace, a leader in observability and application performance monitoring. This role is pivotal in driving technical sales engagements, crafting tailored observability solutions, and aligning Dynatrace’s capabilities with DXC’s service offerings.

As a trusted technical advisor, you will work closely with DXC’s sales teams, customers, and partners to demonstrate the value of the Dynatrace platform. You will lead solution design discussions, deliver compelling product demonstrations, and help customers solve complex business and IT challenges through intelligent observability.

Key Responsibilities

• Client Engagement:
• Collaborate with account executives to understand customer needs, business objectives and technical requirements
• Lead technical discovery sessions and workshops with stakeholders.
• Act as a trusted advisor, guiding customers through evaluation, deployment strategies, and ongoing optimization of Dynatrace solutions.
• Solution Design & Presentation:
• Design tailored solutions leveraging the Dynatrace platform, ensuring scalability, security, and performance across diverse environments.
• Design and propose observability architectures across cloud-native, hybrid, and multi-cloud environments.
• Develop complex proposals and cost models aligned with customer goals and DXC’s service offerings
• Deliver compelling product demonstrations and proof-of-concepts (PoCs).
• Create solution documentation including architecture diagrams, ROI analysis, and technical proposals.
• Lead solution presentations to customers, articulating value and technical fit
• Collaborate with DXC sales teams and delivery teams to design customer centric and profitable solutions
• Work with DXC account & service teams to integrate Dynatrace into opportunities such as managed services
• Technical Leadership:
• Stay up to date with Dynatrace capabilities, industry trends, and competitor offerings.
• Provide feedback to delivery teams on customer needs, product gaps, and enhancement opportunities.
• Act as a technical mentor to junior team members and contribute to internal knowledge sharing.
• Liaise with Dynatrace to maintain technical alignment and share insights
• Collaboration & Enablement:
• Work cross-functionally with engineering, customer success, and marketing teams.
• Lead RFP/RFI responses and contribute to technical content creation.
• Industry & Market Representation
• Represent DXC and Dynatrace at industry events, webinars, and conferences.
• Deliver keynote presentations and lead demo booth activities to showcase solution capabilities

Key Performance Metrics

• Win Rate Contribution: Percentage of deals influenced or supported that result in closed-won outcomes.
• PoC Success Rate: Ratio of successful proof-of-concepts leading to customer adoption.
• Sales Cycle Acceleration: Reduction in time-to-close for deals where technical support was provided.
• Customer Satisfaction (CSAT): Feedback scores from prospects and customers on technical engagement quality.

Qualifications

• Master’s degree in Computer Science, Engineering, or related field.
• Prior experience working with or for a Global Systems Integrator (GSI).
• 5+ years of experience in pre-sales, solution architecture, or consulting roles.
• Strong understanding of cloud platforms (AWS, Azure, GCP), DevOps, and microservices.
• Hands-on experience with observability tools, APM, log analytics, and infrastructure monitoring.
• Proficiency in scripting or programming languages (e.g., Java, Python, JavaScript).
• Certifications in Dynatrace, AWS, Azure, or GCP.
• Familiarity with OpenTelemetry, FluentBit, Cribl, or similar data pipeline tools.Ability to translate technical capabilities into business value, aligning observability solutions with customer KPIs and strategic goals
• Excellent communication and presentation skills.
• Ability to travel occasionally for customer meetings and events.

Preferred Skills

• Experience with Dynatrace and similar platforms (e.g., New Relic, Datadog, AppDynamics).
• Certifications in cloud technologies or DevOps practices.
• Familiarity with CI/CD pipelines, Kubernetes, and infrastructure-as-code tools (Terraform, Ansible).