Pre-Sales Solution Engineer

About Bluescale

Bluescale is a leading Sydney-based Managed Services Provider (MSP) delivering modern workplace, cloud, cybersecurity, infrastructure, backup, disaster recovery, and managed IT services to not-for-profit, NDIS, commercial, and enterprise organisations across Australia.

As we continue to grow, we are seeking an experienced Pre-Sales Solution Engineer to bridge the gap between business outcomes and technology solutions. This role combines technical expertise, client engagement, solution design, and commercial awareness to help organisations transform and optimise their technology environments.

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The Opportunity

As a Pre-Sales Solution Engineer, you will work alongside our sales, account management, service delivery, and project teams to design practical, commercially viable technology solutions that solve real business challenges.

You will engage with prospects and existing clients, lead discovery workshops, develop solution architectures, contribute to proposals and RFP responses, and provide technical leadership throughout the sales cycle.

This is an ideal role for someone with strong technical credentials who enjoys working with clients, influencing strategic decisions, and helping organisations maximise the value of technology investments.

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Key Responsibilities

Client Engagement & Discovery

• Lead technical discovery meetings and workshops.
• Understand client business objectives, challenges, risks, and compliance requirements.
• Translate business requirements into solution designs and implementation roadmaps.
• Act as a trusted advisor for clients and prospects.

Solution Design

• Design cloud, infrastructure, security, networking, and modern workplace solutions.
• Develop solution architectures, high-level designs, statements of work, and implementation approaches.
• Produce cost estimates, licensing models, and service transition plans.
• Identify opportunities for service improvement and technology modernisation.

Sales & Proposal Support

• Support the sales team through presentations, demonstrations, and technical discussions.
• Contribute to RFPs, RFQs, proposals, and executive presentations.
• Assist with solution pricing and scope definition.
• Present solutions to both technical and executive stakeholders.

Technical Leadership

• Provide technical guidance to project and service delivery teams.
• Stay current with Microsoft, Azure, security, and modern workplace technologies.
• Assist in developing new service offerings and solution packages.
• Support proof-of-concepts and pilot deployments.

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Technical Skills & Experience

Essential

• 2+ years in a Solution Engineer, Pre-Sales Engineer, Solution Architect, Technical Consultant, or similar role.

• Strong experience in Microsoft technologies including:

  • Microsoft 365
  • Azure
  • Intune
  • Entra ID (Azure AD)
  • Exchange Online
  • SharePoint Online
  • Microsoft Defender
  • Teams Voice and Collaboration

• Experience designing managed services solutions.

• Strong knowledge of networking, security, identity, and cloud architectures.

• Experience producing technical proposals and solution documentation.

• Excellent presentation and stakeholder engagement skills.

Highly Desirable

• Cybersecurity solution design.
• Backup and Disaster Recovery technologies.
• Microsoft CSP licensing.
• Power Platform and Copilot solutions.
• Experience responding to RFPs and tenders.
• Experience working within an MSP environment.

Certifications

One or more of:

• Microsoft Certified: Azure Solutions Architect Expert
• Microsoft Cybersecurity Architect
• Microsoft 365 Enterprise Administrator Expert
• Microsoft Security Certifications
• ITIL Foundation

Personal Attributes

We are looking for someone who:

• Communicates confidently with both technical and non-technical audiences.
• Thinks strategically and commercially.
• Has excellent problem-solving skills.
• Enjoys collaborating across sales, delivery, and leadership teams.
• Is proactive, organised, and outcome-focused.
• Can simplify complex technology concepts into practical business outcomes.

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Why Join Bluescale?

• Work with a diverse range of NFP, NDIS, and commercial clients.
• Influence technology strategy across multiple organisations.
• Exposure to leading Microsoft cloud and security technologies.
• Flexible hybrid working environment.
• Ongoing professional development and certification support.
• Opportunity to help shape the future growth of Bluescale.

What Success Looks Like in This Role

In your first 12 months, you will:

• Become a trusted advisor to key clients.
• Increase proposal win rates through high-quality solution design.
• Improve the consistency and quality of technical documentation.
• Help expand Bluescale's Microsoft Cloud, Cyber Security, and Managed Services offerings.
• Contribute directly to revenue growth and customer satisfaction.