Pre-Sales Solutions Engineer - Video Security & Access Control

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview Video Security & Access Control

Job Description The Pre-Sales Solutions Engineer operates in direct partnership with the Sales Division to drive growth and technical success for Motorola Solutions’ video security and access control portfolio. This role is responsible for solution architecture, technical consulting, product evaluations, and customer-facing technical presentations across local and international markets.

Key Responsibilities

• Collaborate with the Sales team to architect, design, and present tailored video security and access control solutions to enterprise clients, demystifying complex tech and showcasing why Motorola's offerings are preferred.
• Serve as the technical subject matter expert during sales engagements, leading product evaluations, technical demonstrations, training sessions, and client presentations.
• Maintain deep product knowledge across specific Motorola Solutions security lines to educate and empower sales representatives and external stakeholders.
• Perform site surveys, technical audits, and offer on-site engineering support for tradeshows and industry events
• Establish and maintain technical relationships with client accounts, channel partners, and key industry contacts.
• Troubleshoot complex system integration issues to ensure successful presales verification and customer satisfaction.

Basic Requirements

Requirements

• Demonstrated pre-sales solution engineering experience within a corporate technology organization.
• Good market knowledge of electronic access control and video surveillance systems.
• Advanced knowledge of network engineering principles, communications protocols, and infrastructure.
• Proficiency in physical security systems design, implementation, maintenance, and enterprise hardware configuration.
• Strong analytical, troubleshooting, and problem-solving skills.
• Native English fluency with professional written, verbal, and presentation skills.
• Ability to work both independently and collaboratively within cross-functional team environments.
• Strong cross-cultural communication skills, both oral and written, ability to communicate with all levels of the organization
• Ability to simplify & clarify complex problems to a broad and diverse audience

Preferred Qualifications / Certifications & Competencies

• University Degree or technical diploma in a technical field such as Engineering, Computer Science, Information Technology or related field.
• Minimum 3 ~ 5 years experience working in a pre-sales capacity
• Industry certifications in enterprise security, on-premise, and cloud-hosted video/access control solutions.
• Technical certifications from vendor platforms such as Cisco, Microsoft, or cloud infrastructure providers.
• Spoken & written fluency in English and Japanese.

Travel Requirements

25-50%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.