Pre-Sales Specialist / Solutions Engineer

About the Role

We are looking for an articulate, consultative, and results-driven Pre-Sales Specialist to join our growth team. In this client-facing role, you will be the technical and solution backbone for our sales.

Working during US business hours, you will directly engage with US-based prospects, review and qualify inbound/outbound pipeline health, lead consultative discovery calls, and deliver compelling live product demonstrations. If you thrive at the intersection of business strategy, lead qualification, and communication, this role offers high ownership and direct impact on our revenue goals.

Key Responsibilities

1. Prospect Engagement & Demos

• Lead Technical Discovery: Conduct deep-dive discovery calls with US prospects to uncover operational pain points, tech stack constraints, and business goals.
• Deliver Tailored Demonstrations: Build and present high-impact, outcome-focused product demos customized to prospect workflows and buyer personas.
• Objection Handling: Address product, functional, and workflow questions live during sales calls with confidence and clarity.

2. Lead Review & Pipeline Qualification

• Pipeline Review: Regularly review new leads, active leads, lead sources, and current lead status to ensure clean tracking and visibility across the funnel.
• Follow-up Governance: Check whether all active leads are being followed up on time to prevent deal decay and maintain strong pipeline velocity.
• Opportunity Assessment: Evaluate and verify company fit, business need, decision-maker access, opportunity potential, and define the clear next action for every qualified lead.

3. Pre-Sales Operations & Collateral

• Demo Environment Management: Maintain, update, and configure demo environments with realistic datasets and relevant vertical scenarios.
• Solution Architecture: Partner with Account Executives (AEs) to design proof-of-concept (POC) frameworks and Statement of Work (SOW) documents.

4. Cross-Functional Collaboration

• Sales-to-Services Handoff: Document technical requirements and customer expectations to ensure seamless post-sale handoffs to Customer Success and Implementation teams.
• Product Feedback Loop: Act as the voice of the prospect by sharing market feedback, feature gaps, and competitive insights directly with Product and Engineering teams.

Qualifications & Requirements

Must-Haves:

• Experience: 3 to 6 years of hands-on experience in Pre-Sales, Solutions Engineering, or Product Consulting within a B2B SaaS or technology environment.
• Communication Skills: Exceptional verbal and written English communication skills with a neutral accent, capable of effortlessly commanding discovery calls with US executives and operators.
• Shift Flexibility: Absolute willingness and availability to work fixed US business hours (Night Shift in IST).
• Consultative Mindset: Strong active listening skills with the ability to translate complex technical features into clear business value and ROI.

Nice-to-Haves:

• Direct experience presenting to decision-makers in US healthcare, billing, or enterprise SaaS domains.
• Familiarity with CRM tools (HubSpot, Salesforce) and demo automation platforms.
• Prior experience managing Proof of Concepts (POCs) or technical evaluations.