Pre-Suit Paralegal

Position Summary

We are seeking a highly organized, detail-oriented, and proactive Pre-Suit Paralegal to join our personal injury team. The ideal candidate will have strong knowledge of the pre-litigation process, excellent communication skills, and the ability to manage multiple cases while maintaining accuracy and attention to detail.

The Pre-Suit Paralegal will support attorneys and case managers throughout the pre-suit process, ensuring cases are properly documented, deadlines are monitored, records are obtained, and files are prepared for settlement.

Essential Duties & Responsibilities

• Manage and maintain a caseload of personal injury pre-suit files.
• Review case files to ensure all required documentation is complete and accurate.
• Obtain and organize medical records, medical bills, insurance information, and other supporting documentation.
• Communicate professionally with clients, insurance carriers, medical providers, attorneys, and other parties.
• Request and follow up on medical records, bills, liens, and outstanding documentation.
• Assist with preparing demand packages and supporting documentation.
• Review medical records and bills for accuracy and identify missing or inconsistent information.
• Track treatment, appointments, outstanding records, and case milestones.
• Follow up consistently with clients regarding treatment and case-related documentation.
• Maintain accurate case notes and update case management systems in a timely manner.
• Assist with insurance claims and communicate with adjusters regarding case status.
• Ensure cases are properly organized and prepared for attorney review and settlement negotiations.
• Meet established productivity, quality, and case-management expectations.
• Maintain strict confidentiality of client and firm information.
• Perform other duties related to the pre-suit process as assigned.

Required Qualifications

• Previous experience as a Pre-Suit Paralegal, Personal Injury Paralegal, Legal Assistant, or similar role preferred.
• Experience working with personal injury cases strongly preferred.
• Knowledge of the personal injury pre-suit process.
• Strong understanding of medical records, medical bills, insurance claims, and settlement documentation.
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills.
• Exceptional attention to detail and accuracy.
• Ability to prioritize and manage multiple cases and deadlines simultaneously.
• Ability to work independently while also collaborating effectively with attorneys and team members.
• Strong follow-up skills and a sense of urgency.
• Professional, empathetic, and client-focused communication style.
• Proficiency with Microsoft Office and case management software.
• Ability to learn and adapt to new systems and processes quickly.

Preferred Qualifications

• 2+ years of personal injury law firm experience.
• Experience preparing personal injury demand packages.
• Familiarity with Florida personal injury claims and insurance practices.
• Experience communicating directly with insurance adjusters and medical providers.
• Bilingual in English and Spanish is a plus.

Physical Requirements

This position requires the employee to be able to:

• Sit and work at a computer for extended periods of time.
• Frequently use a computer, keyboard, mouse, telephone, and other standard office equipment.
• Communicate effectively in person, by telephone, video conference, and electronically.
• Occasionally stand, walk, bend, reach, and move throughout the office.
• Occasionally lift and carry office materials or files weighing up to approximately 15 pounds.
• Maintain the ability to perform repetitive hand and wrist movements associated with computer and office work.
• Maintain sufficient visual ability to read documents, computer screens, medical records, and other written materials.
• Maintain sufficient hearing and communication ability to interact effectively with clients, coworkers, attorneys, and outside parties.

Pay: $25.00 - $30.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Free parking
• Health insurance
• Parental leave
• Vision insurance

Work Location: In person