Premium Client Services Intern

Who you are

• Enthusiasm and passion for the live entertainment industry
• The ability to multi-task across multiple teams
• Strong organizational skills
• Positive energy and an eagerness to learn from the best in the industry
• Excellent verbal, written, and interpersonal communication skills
• Strong attention to detail and initiative
• Competency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Exercises sound judgment with professionalism and discretion
• Able to commit to 15-20 hours per week, with in-office availability Tuesday through Thursday
• Ability to bring a personal laptop to the office
• Demonstrate integrity in the way you operate in day-to-day business and the way you deal with people
• Communicate effectively with various audiences by organizing and delivering information appropriately and listening actively to others
• Proactively seek solutions to problems. Be enthusiastic and energetic in your approach to your job. Commit to putting in extra effort with a positive attitude
• Be flexible in handling change, able to juggle multiple demands, and adaptable to new situations with fresh ideas or innovative approaches
• Stay composed, confident, optimistic, and in problem-solving mode when the going gets tough
• Possess the skills needed to perform your job well, paying close attention to detail, accuracy, and completeness

What the job involves

• Are you looking for an exciting internship experience? Our paid internship program offers real-world exposure for students interested in the live entertainment industry. Throughout the program, you’ll gain hands-on experience across multiple areas of the live event business while applying your academic knowledge to real-world situations. You’ll also strengthen your leadership, problem-solving, and communication skills along the way
• This part-time position requires 15–25 hours per week. Interns are expected to work in our Austin office Tuesday through Thursday, so please ensure your availability aligns with these days. The internship runs through the 2027 Spring semester, beginning January 19, 2027, and concluding May 6, 2027
• Support the Sales and Accounts team with client management, communications, social media management, client decks, etc
• Support the Operations team with the festival operations advance by creating and printing collateral, ordering supplies, assisting with staff uniforms, etc
• Support the 508 Club team with maintaining the member portal by adding events, working on blogs, and assisting with member communications
• Assist with ideating and facilitating client and member creative collateral and gifting
• Assist with the planning and on-site execution of the Premium Client Services programs at Two Step Inn Festival in April of 2027
• Provide general administrative support as needed
• Gain real-world experience in the live entertainment industry
• Build a network of working professionals
• Develop experience with interdepartmental communication and processes
• Build knowledge of industry systems, including Workday, AMP, and Asana

Benefits

• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
• WEALTH: 401(k) program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network