Orlando Health

Company Description
Orlando Health is a not-for-profit healthcare organization serving patients across the southeastern United States, with $7.6 billion of assets under management. Headquartered in Orlando, Florida, the system has more than a century of experience providing comprehensive medical care to diverse communities. Orlando Health is known for its commitment to high-quality patient care, clinical excellence, and collaborative, team-based healthcare delivery. The organization offers a wide range of services and career paths, providing team members with opportunities for professional growth and development. Orlando Health’s long-standing reputation and regional presence make it a stable and mission-driven place to build a healthcare career.
Role Description
The Preop Support Associate is a full-time, on-site role based in Lake Mary, FL. This position supports the preoperative team by assisting with patient intake, preparing charts and documentation, and ensuring accurate and timely communication of pre-surgical information. Daily tasks may include verifying patient demographics and clinical details, coordinating with nursing and surgical staff, and helping patients and families with questions related to preoperative processes. The role also involves maintaining a safe and organized environment, following established policies and procedures, and using electronic health record systems and other clinical technologies. The Preop Support Associate collaborates with clinical and administrative team members to support efficient patient flow and a positive pre-surgical experience.
Qualifications
<ul>
<li>Experience in healthcare or related settings, including working alongside support workers or in patient support roles.</li>
<li>Strong interpersonal skills and communication abilities to interact effectively with patients, families, and multidisciplinary healthcare teams.</li>
<li>Understanding of safeguarding principles and patient privacy, including adherence to safety, confidentiality, and regulatory standards.</li>
<li>Ability to provide basic technical support related to clinical and administrative systems, such as electronic health records and scheduling platforms.</li>
<li>Attention to detail and organizational skills for managing documentation, patient records, and preoperative workflows.</li>
<li>Ability to work on-site in a fast-paced clinical environment, prioritize tasks, and maintain professionalism under pressure.</li>
<li>High school diploma or equivalent required; additional coursework or certification in healthcare support, medical office administration, or related fields preferred.</li>
<li>Basic computer literacy and familiarity with medical terminology preferred.</li>
</ul>

Preop support associate

Preop support associate

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