PrEP Program Coordinator / Phlebotomist

Pharmcare RX is seeking a dependable, professional, and patient-focused PrEP Program Coordinator / Phlebotomist to support our growing PrEP (Pre-Exposure Prophylaxis) program.

This position combines phlebotomy, patient coordination, education, follow-up, and administrative support. This role involves providing phlebotomy services to patients participating in HIV prevention and treatment-related services, including patients who are HIV-positive.

Applicants must be comfortable performing blood draws for HIV-positive patients while consistently following standard precautions, bloodborne pathogen protocols, infection-control procedures, and OSHA safety requirements.

• Perform venipuncture and blood collection for patients, including HIV-positive patients.
• Properly collect, label, handle, and prepare specimens for laboratory processing.
• Consistently follow standard precautions and bloodborne pathogen/infection-control procedures.
• Coordinate patients participating in the PrEP program.
• Assist with new patient intake and enrollment.
• Educate patients regarding the PrEP program and reinforce provider instructions.
• Coordinate required laboratory testing and follow-up appointments.
• Track patients to ensure required labs and follow-ups are completed.
• Communicate with patients regarding appointments, testing, refills, and program requirements.
• Assist with insurance verification, prior authorizations, and pharmacy coordination as needed.
• Maintain accurate and confidential patient records.
• Communicate with providers, pharmacies, laboratories, and other members of the healthcare team.
• Maintain strict HIPAA compliance and patient confidentiality.
• Maintain appropriate documentation related to the PrEP program.
• Help identify and resolve barriers that may prevent patients from remaining engaged in care.
• Provide respectful, compassionate, and nonjudgmental service to all patients.
• Perform additional duties related to the PrEP program as assigned.

Qualifications

• Phlebotomy certification required.
• Previous phlebotomy experience preferred.
• Must be comfortable performing blood draws on HIV-positive patients.
• Knowledge of bloodborne pathogen precautions and infection-control procedures.
• Experience in a medical office, pharmacy, primary care, infectious disease, sexual health, HIV prevention, or similar healthcare environment preferred.
• Knowledge of PrEP/HIV prevention is strongly preferred; training may be provided to the right candidate.
• Strong communication and patient-service skills.
• Comfortable discussing sensitive health topics professionally and confidentially.
• Strong organizational and follow-up skills.
• Ability to maintain accurate documentation and manage multiple patients/tasks.
• Knowledge of HIPAA and patient confidentiality requirements.
• Bilingual English/Spanish strongly preferred.

What We're Looking For

We are looking for someone who is reliable, compassionate, organized, safety-conscious, and comfortable working directly with a diverse patient population. Candidates must understand that this position includes performing venipuncture on individuals who may be HIV-positive and must be comfortable doing so while adhering to all required safety and infection-control protocols.

Pay: $16.00 - $20.00 per hour

Work Location: In person