Presales -APM

Key Responsibilities

• Gather and analyze customer observability and monitoring requirements.
  -Understand the existing monitoring landscape and identify gaps.
  -Design solutions covering APM, Infrastructure, Logs, Distributed Tracing, Synthetic, RUM, Kubernetes and Cloud Monitoring.
  -Conduct product demonstrations and support POC/POV activities.
  -Prepare technical responses for RFP/RFI requirements and compliance matrices.
  -Support observability solution sizing, licensing/BOM and estimation.
  -Prepare solution architecture, technical proposals, Scope of Work and implementation approaches.
  -Work with Sales, Solution Architects, OEM teams and Delivery teams during customer engagements.
  -Present technical capabilities, use cases and solution benets to customers.
  Required Skills
  -Good knowledge of Dynatrace, AppDynamics, Datadog, New Relic, Splunk, Elastic, Grafana,
  -Prometheus and/or OpenTelemetry.
  -Strong understanding of APM, Logs, Metrics, Traces, Infrastructure,Cloud and Kubernetes ,Observability.
• Experience in requirement gathering, solution design, demos, POCs, RFP/RFI responses and technical proposals.
  -Understanding of solution sizing, licensing/BOM and implementation estimation.
  -Strong communication, presentation and customer-facing skills.