Presales Consultant

About our Client:

Our client is a venture-backed, leading Chat Commerce and Customer Experience platform serving businesses across the Asia-Pacific region.

Driven by a simple yet powerful vision, "Convert every visitor into a customer through chat," the company empowers brands to build meaningful customer relationships through AI-powered conversational commerce.

Why Join?

• Join a fast-growing, venture-backed technology company
• Work with cutting-edge AI and conversational commerce solutions
• Collaborate with leading brands across multiple industries
• Be part of an innovative and dynamic team shaping the future of customer engagement

About the Role

• Collaborate closely with the sales team to understand client requirements, identify their needs, and craft tailored solutions that address their objectives.
• Partner with Sales team and Customer Success Management to understand specific customer challenges and business needs: to identify areas of opportunity and, beyond, to build and execute the account development plan.
• Deliver persuasive and articulate demonstrations of solutions to prospective clients, showcasing the value and benefits of our client's solutions to senior stakeholders and C-level executives.
• Create and maintain a repository of up-to-date sales collateral including presentations, proposals, and case studies.
• Engage in technical discussions and address objections with prospective clients, ensuring a clear understanding of our client's capabilities.
• Assist in RFP/RFI responses, ensuring they are both compelling and competitive.
• Keep abreast of product updates, industry trends, and competitors to enhance sales strategies.
• Develop an in-depth understanding of the competition, differentiators and business strategy
• Provide market and customer feedback to the Product Management team to support product enhancements and deliver greater value to customers.
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

The Successful Applicant

• Bachelor's degree in Business, Marketing, IT, or related field.
• 5+ years of experience in a pre-sales, sales engineering, or customer-facing consulting role, preferably in the SaaS or Marketing technology sector.
• Strong technical aptitude and ability to translate complex technical concepts into tangible business benefits.
• Exceptional presentation and communication skills.
• Ability to work effectively in a collaborative team environment.
• Highly motivated, with a proven track record of establishing relationships with clients and meeting sales targets.