Presales Engineer

Position: Data Center Infrastructure Pre-sales Engineer(APAC)

Location: Kuala Lumpur

We are a rapidly growing provider of critical data center infrastructure in the Asia-Pacific region, specializing in advanced and reliable cooling and thermal management solutions. To support our deep expansion into the Malaysian market, we are now seeking a communicative and technically proficient pre-sales expert to serve as a key bridge between the company and our clients.

In this role, you will:

• Act as a technical consultant, engaging directly with customers and partners in the Malaysian market to gain an in-depth understanding of their data center needs and challenges related to cooling (e.g., precision air conditioning, fan walls, CDUs).

• Lead the design and presentation of customized technical solutions and value propositions, building customer trust through professional PPT presentations, technical discussions, and product demonstrations.

• Collaborate closely with the sales team to develop technical proposals, product selection, quotation support, and technical clarifications during the bidding process, ensuring solution accuracy and competitiveness.

• Systematically collect, analyze, and feedback frontline market information, customer pain points, and competitor trends, providing critical input for the company’s product strategy and market decisions.

• Ensure that customer requirements are clearly and accurately communicated to the product, R&D, and project teams.

We expect you to have:

• A bachelor’s degree or higher in Mechanical Engineering, Refrigeration, HVAC, or a related field.

• At least 2 years of experience in pre-sales support, technical sales, familiarity with air conditioner, fan walls, CDUs, and similar products is preferred.

• Language proficiency: Fluent in Mandarin, English, and Malay.

• Excellent customer communication, presentation, and relationship-building skills, with the ability to translate complex technical concepts into easily understandable value propositions for clients.

• Basic proposal design and quotation skills, with proficiency in using Office tools to create technical documentation.

• The ability to collaborate effectively with teams and clients from diverse cultural backgrounds.

• A proactive, results-driven attitude and willingness to travel for customer visits.

We offer you:

• A market-competitive compensation structure.

• Comprehensive benefits package.

• Professional industry training and a clear career development path.

• A dynamic work environment that emphasizes teamwork and personal growth.

We look forward to working with you to illuminate the future of data centers together!