Presales Engineer (LMR, Central Region)

• The Sales Engineering Group is the technical lifeblood of the sales organization. Our engineers bring to life the innovative communications solutions that make a difference in the moments that matter
• The Sales Engineering groups have the technology and design responsibility for all sales support engagements within the region. This position is within the T5 (Midwest) Projects Presale Engineering Team
• The Presales Engineer is the architect and owner of the solution design
• You will be responsible for working closely with the Sales Team to deliver customer driven, world class, leading edge, end-to-end solutions that rise to the challenges of first responder agencies within the territory
• The team concentrates on the following mission-critical communications technologies at various levels of complexity: Public Safety grade mobile/portable voice and data networks, Advanced Mobile devices, Public Safety mobile broadband networks and devices (LTE), Integrated Command & Control: 9-1-1 Dispatch Consoles, Mobile Video, Cybersecurity and more
• This person will work closely with the Area Sales Manager and Presale Business Manager to understand, manage, and prioritize the presale opportunities within the Midwest region
• Coordination with the various functional teams (Systems Integration, Service, Sales, Product Groups) to ensure all business unit goals are addressed in our proposals and win-strategies
• Development of the implementation approach and service plan necessary to win the project
• Meeting/exceeding customer requirements and providing value alternatives when requirements cannot be met
• Managing to support Motorola’s sales, revenue, and margin goals
• Driving all sole source & RFP (Request for Proposal) projects to completion
• Collaborating with project team members (engineering, proposal specialist, sales, and service) in the development of proposed solutions
• Working with 3rd party vendors as needed to develop fully integrated solutions
• Responsible for being the technical solution owner of budgetary, competitive, and sole source proposal responses
• Assists in providing point by point technical responses to Request for Proposal (RFP) and Request for Information (RFI) responses
• Provide hardware and software recommendations based on customer requirements
• Provide solutions description and system configuration diagrams
• Provide bill of material for software, hardware, and non-standard third party applications
• Identify interface requirements and solicit system implementation team for design
• Conduct customer facing technical requirements discovery sessions for estimation and configuration (Conference Call or In Person)
• Builds relationships with sales, internal engineering, system integration, proposal, pricing, and key technical subject matter expert teams within the organization
• Work with the customer and the sales team to deploy product evaluations as necessary
• Ability to provide customer product training (both in-person and virtual)
• Computer hardware sizing, configuration and implementation experience
• Technical writing experience and the ability to deliver technical information to a nontechnical audience

Benefits

• Flexible work models
• Paid time off
• Paid parental and family leave
• Health care benefits
• Global wellness resources
• Employee assistance programs
• Rotation programs
• Mentor relationships
• Learning and development opportunities
• Retirement benefits
• Employee bonuses
• Stock grants & employee stock purchase plans- Willingness to think out of the box and challenge the status quo
• Strong general knowledge of wireless communications fundamentals and voice/data architectures - both public and private (e.g. APCO P25, LTE, 802.11, 3G/4G) is highly desirable
• Knowledge of RF coverage predictions, traffic/capacity modeling, and related toolsets is an asset
• Ability to build strong relationships with internal and external stakeholders
• Strong general knowledge of IP networking architecture, protocols and security is highly desirable
• Bachelor’s Degree with 4+ years of experience in one or more of the following: Sales, Engineering, Public Safety, and/or Solutions Architecture
• Virtual system implementation and design including both server and desktop virtualization
• OR 4+ years of experience in one or more of the following: Sales, Engineering, Public Safety, and/or Solutions Architecture
• OR 4+ years of experience in one or more of the following: sales, engineering, public safety, and/or solutions architecture
• Bachelor’s Degree with 4+ years of experience in one or more of the following: sales, engineering, public safety, and/or solutions architecture