Presales Engineer Network.

Presales Engineer Network.

Position

Designation: Presales Engineer – Network

Department: Presales / Technical Sales

Location: Navi Mumbai / Mumbai Employment Type: Full-time Reporting To: Technical Head

Job Purpose

The Presales Engineer – Network will be responsible for understanding customer requirements, designing suitable network solutions, preparing technical proposals and BoQs, supporting the sales team during customer discussions, and ensuring a smooth transition from presales to project execution.

Key Responsibilities

1. Requirement Understanding

Understand customer business and technical requirements.

Conduct technical discussions with customers and sales teams.

Analyse existing network infrastructure and identify gaps.

Prepare requirement documents, solution notes and technical questionnaires.

Participate in customer meetings, site surveys and technical presentations.

2. Network Solution Design

Design and propose solutions covering:

LAN / WAN

Routing & Switching

Enterprise Wi-Fi

SD-WAN

Firewall & Network Security

Internet connectivity

VPN

Network monitoring

Load balancing

Data Center networking

NAC

Network redundancy and high availability

Experience with technologies/products from vendors such as Cisco, HPE Aruba, Fortinet, Sophos, Palo Alto, Juniper, Versa, Ruckus or similar will be an advantage.

3. Presales Activities

Prepare BoQ, BoM, technical proposals and solution architecture.

Select appropriate products based on customer requirements and budget.

Prepare technical comparison between different solutions.

Work with distributors/OEMs for product specifications, sizing and pricing.

Prepare RFP/RFQ responses and compliance sheets.

Support sales teams in preparing commercial proposals.

Conduct product demonstrations and Proof of Concept (PoC).

Support negotiation by providing technical justification and solution alternatives.

4. Documentation

Prepare and maintain:

High-Level Design (HLD)

Low-Level Design (LLD)

Network topology diagrams

Technical proposals

Scope of Work (SOW)

BoQ/BoM

Compliance matrix

Technical presentations

Solution comparison documents

Implementation assumptions and prerequisites

5. Customer & Sales Support

Act as the technical SPOC during presales engagements.

Attend customer meetings along with sales representatives.

Present proposed solutions to technical and management teams.

Understand objections and provide technically appropriate alternatives.

Help sales identify opportunities for upselling/cross-selling.

Maintain technical details and opportunities in CRM.

6. Project Handover

Conduct detailed technical handover to the implementation team after order confirmation.

Ensure the final solution matches the approved proposal and BoQ.

Clearly document assumptions, dependencies, licenses and implementation requirements.

Support the implementation team during the initial stage where required.

Required Technical Skills

Networking Fundamentals

TCP/IP

VLAN

STP/RSTP

Routing

DHCP/DNS

NAT

ACL

QoS

IPv4/IPv6

Network redundancy

Routing Protocols

OSPF

BGP

EIGRP – advantage

Static routing

Network Security

Firewall policies

NAT

VPN

IPS/IDS

SSL/IPSec VPN

High Availability

Basic Zero Trust/NAC concepts

Wireless

Enterprise Wi-Fi architecture

Controller-based Wi-Fi

Access Point sizing

RF basics

Guest Wi-Fi

Authentication and NAC

Tools

MS Visio / draw.io or similar

Excel

PowerPoint

CRM

Vendor sizing/configuration tools

Qualifications

Bachelor's degree/Diploma in IT, Computer Science, Electronics or Networking.

CCNA certification preferred.

CCNP, Fortinet, Aruba, Cisco or equivalent certifications will be an advantage.

Key Competencies

Strong communication and presentation skills.

Good customer-facing ability.

Strong analytical and problem-solving skills.

Ability to convert business requirements into technical solutions.

Commercial awareness while designing solutions.

Good documentation skills.

Ability to work with Sales, OEMs, distributors and implementation teams.

Willingness to travel for customer meetings/site surveys when required.