Presales Executive

Pre-Sales Executive

Company: W2S Solutions Pvt. Ltd.
Location: Sholinganallur, Chennai
Job Type: Full-Time
Experience: 1+ Year
Gender: Female Candidates Only

Job Summary

W2S Solutions Pvt. Ltd. is looking for a confident, enthusiastic, and target-oriented Pre-Sales Executive to join our team in Chennai.

The ideal candidate should have good communication skills, preferably experience in Pre-Sales, Inside Sales, Tele-Sales, Customer Engagement, or EdTech, and the ability to understand customer requirements, explain our courses and services, qualify leads, and support the sales team in converting prospects into customers.

Key Responsibilities

• Connect with prospective students/clients through outbound and inbound calls.
• Understand customer requirements, interests, and career goals.
• Explain our courses, training programs, and services clearly and effectively.
• Qualify leads based on customer requirements and purchase intent.
• Follow up with prospective customers through calls and other communication channels.
• Schedule appointments or counselling sessions for the sales/admissions team.
• Maintain accurate lead information, call records, and follow-up status in the CRM.
• Handle customer queries and provide relevant information about courses and programs.
• Coordinate with the sales team to ensure smooth lead handover and conversion.
• Build a positive relationship with prospects through professional and persuasive communication.
• Achieve daily and weekly calling, lead qualification, and follow-up targets.
• Ensure timely follow-up with all assigned leads.

What We're Looking For

• Minimum 1 year of experience in Pre-Sales, Inside Sales, Tele-Sales, Telesales, Customer Engagement, or a similar role.
• Candidates with EdTech / Education / Training industry experience will be preferred.
• Excellent verbal communication and interpersonal skills.
• Fluency in English and Tamil.
• Confident, pleasant, and persuasive communication style.
• Good listening and customer-handling skills.
• Basic knowledge of computers, MS Office, and CRM/data entry.
• Ability to understand customer needs and recommend suitable programs.
• Target-oriented with a positive and proactive attitude.
• Ability to work effectively in a fast-paced sales environment.