Presales Executive

JD (Job Description)

Understand prospective clients' business requirements, objectives, target audience, and current digital presence.

Connect with qualified leads through phone calls, WhatsApp, email, LinkedIn, and other communication channels.

Conduct initial discussions with prospects and identify their digital marketing requirements.

Explain and present suitable digital marketing solutions including SEO, Google Ads, Meta Ads, Performance Marketing, Social Media Marketing, Website Development, Branding, and E-commerce solutions.

Analyse basic website and digital marketing performance to identify potential areas for improvement.

Coordinate with the SEO, Performance Marketing, Social Media, Creative, and Technical teams to develop customized solutions.

Prepare professional proposals, presentations, quotations, and pitch documents based on client requirements.

Conduct online/offline client presentations and service demonstrations.

Explain proposed strategies, deliverables, timelines, commercials, and expected outcomes to prospective clients.

Handle client queries and objections and provide appropriate solutions in coordination with the internal team.

Follow up with prospects regularly and assist the sales team in converting qualified leads into customers.

Maintain accurate lead, enquiry, proposal, follow-up, and conversion records in CRM.

Track the status of proposals and ensure timely follow-up until closure.

Support the Business Development/Sales team during negotiations and client meetings.

Maintain strong relationships with prospects and assist in generating repeat and referral business.

Achieve monthly and quarterly pre-sales and conversion targets.

Stay updated with the latest SEO, Google Ads, Meta Ads, Social Media Marketing, AI Marketing, and Digital Marketing trends.