Presales Executive

Job Description – Pre-Sales Executive

Company: TRL Solitaire
Industry: Real Estate
Job Title: Pre-Sales Executive
Location: Bengaluru, Karnataka

Job Summary

We are looking for a proactive and customer-focused Pre-Sales Executive to join our real estate sales team at TRL Solitaire. The candidate will be responsible for handling customer enquiries, generating and qualifying leads, explaining project details, and scheduling site visits for prospective homebuyers. The ideal candidate should have excellent communication skills, a persuasive approach, and the ability to build strong relationships with potential customers.

Roles and Responsibilities

• Handle inbound and outbound calls with prospective customers interested in purchasing residential properties.
• Explain project details, including property configurations, amenities, location advantages, pricing, and payment plans.
• Understand customer requirements, budget, preferred property type, and purchase timeline.
• Qualify leads based on customer interest and buying potential.
• Follow up with prospective buyers regularly through calls, WhatsApp, and emails.
• Schedule and coordinate site visits for interested customers with the sales team.
• Share project brochures, floor plans, and other relevant property information with potential buyers.
• Maintain and update customer databases, lead details, call records, and follow-up status in the CRM system.
• Coordinate with the sales and marketing teams to ensure effective lead management and timely follow-ups.
• Address basic customer queries and direct complex enquiries to the concerned sales team.
• Achieve assigned targets for calls, lead qualification, customer follow-ups, and site-visit bookings.
• Maintain a professional approach while interacting with customers and ensure a positive customer experience.

Required Skills and Qualifications

• Graduate in any discipline.
• Good verbal communication and interpersonal skills.
• Strong convincing and customer-handling abilities.
• Basic knowledge of real estate sales and property marketing is preferred.
• Proficiency in MS Excel and familiarity with CRM tools.
• Good follow-up, coordination, and organizational skills.
• Ability to work in a target-driven environment.

Preferred Candidate Profile

• Candidates with experience in real estate pre-sales, telecalling, customer service, or inside sales will be preferred.
• Freshers with good communication skills and a willingness to learn may also apply.
• Candidates should be customer-oriented, confident, and motivated to achieve sales targets.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person