Presales Manager

[email protected]

Company Name: Duville Estates Private Limited

Solitaire Business Hub, West Ave, Near Shastri Nagar chowk, Kalyani Nagar, Pune 411006.

Job Title: Pre Sales Role | Location: Pune | Sector: Real Estate | Term: Full-Time as per norms of Company

ABOUT THE COMPANY

Duville Estates is a real estate company that was formed in 2010. Duville Estates is backed by the Dubash family who commenced business operations in 1810, over two centuries ago whose business interests were primarily centered around shipping. Over the last several decades, there has been a diversification into other businesses. One of the more recent ones has been the investment in land. Riverdale, a 31 acre micro township was launched in 2015. Since then, Riverdale Heights was launched in 2016, followed by Riverdale Residences in 2017 and Riverdale Suites in 2018. The next phase of residential development involved the launch of Riverdale Grove in 2021 and then Riverdale Grand in 2022. Duville Estates will be launching additional residential projects in FY 25-26.

ROLE DESCRIPTION & KEY RESPONSIBILITIES

DATA TRACKING - Monitoring on a daily basis the number of incoming leads via the website, OOH, Walk-Ins and other forms of lead generation.

MONITOR & TRACK - Monitor and track organic website traffic

DAILY PRODUCTIVITY - Responsibility for the daily output of the pre-sales team for Outbound Calling; Repeat SV Follow Up.

SITE VISIT AUDITs Follow up on the SVs on pre-determined evaluation criterion for a better understanding of the challenges being faced

REPORT GENERATION - Responsibility for generating reports from the software for the weekly reviews being conducted.

REFERRAL CONTRIBUTION & LOYALTY - Direct responsibility for increasing the contribution of referrals from existing customers.

CUSTOMER ENGAGEMENT THROUGH TEAM - Proactively sustain and manage conversation with existing customers through multiple channels to push repeat purchase and make referrals

SKILLS & COMPETENCIES

• Strong communication & customer handling & negotiation skills handling escalation
• Strong, relentless follow ups to ensure no loss of prospects & closure to SV
• Continual auditing of SVs & VDNBs for monitoring of SV Data Understanding of challenges being faced

EDUCATION & EXPERIENCE

• Bachelor’s degree with a major in marketing along with practical knowledge of all marketing concepts and real estate operations
• Should have experience of minimum 5 - 8 years, of which at least the last few years should have been in real estate
• Should be adept on handling & managing crm software

PROCESS COMPLIANCE

• Maintain accurate & updated records for lead & SV pipeline and SV & Revisit Updates

• Ensure adherence to internal processes, floor plan sizing, internal apartment technical specifications, pricing guidelines

• email your cv to [email protected]