Presales Specialist

Company Description Noventiq ValuePoint is a leading Digital Systems and Services Integrator in South Asia, specializing in accelerating customers’ business transformation through consulting, integration, and security services. The company delivers next-generation digital infrastructure technologies, solutions, and services as part of the global Noventiq group, a London-headquartered provider of digital transformation and cybersecurity solutions. Noventiq connects organizations across diverse industries with best-in-class IT vendors, proprietary solutions, and a broad services portfolio, backed by a strategy focused on expanding markets, offerings, and sales channels. With around 6,400 employees in approximately 60 countries, including a strong presence in India, Noventiq ValuePoint offers significant growth opportunities for professionals in the IT solutions and services sector.

Role Description This is a full-time, on-site Presales Specialist role based in Bengaluru. The Presales Specialist will work closely with the sales and consulting teams to understand customer requirements, analyze technical and business needs, and craft tailored solution proposals. Day-to-day responsibilities include preparing and delivering customer presentations and demos, responding to RFPs and RFQs, and collaborating with internal technical experts to design appropriate architectures and service offerings. The role involves supporting the sales cycle with product and solution expertise, providing timely customer service during the evaluation phase, and maintaining accurate documentation of presales activities. The Presales Specialist will also contribute to knowledge sharing, market research, and continuous improvement of presales processes and collateral.

Qualifications

·        Work closely with the sales team to understand client requirements and translate them into technical solutions.

·        Architect and recommend Onsite Support, Remote Support, and NOC (Network Operations Center) solutions.

·        Participate in client meetings, requirement gathering, and technical discussions.

·        Support IT Managed Services offerings including Infrastructure Management, End-User Support, and Network Management.

·        Support transition planning and client onboarding

·        Excellent proposal writing and documentation skills.

·        Hands-on experience with ITSM tools (e.g., Kaseya, ManageEngine, Ninja one etc.)

·        Strong understanding of ITIL processes (Incident, Problem, Change, Asset, Configuration Management)

·        Experience in supporting 24x7 NOC operations.

·        7+ years of experience in IT Managed Services presales/solutioning role.

Notice Period - Immediate

Work Mode - Work from office

Working Days - 6 days

Location - Bangalore

Salary Range - 15LPA - 18LPA