Intrepid Travel

Intrepid Travel is looking for an ambitious, commercially minded and people-focused leader to join us as President, USA. This is a unique opportunity to lead a significant and growing business, shape its strategy and culture, and help define what’s next for Intrepid in the United States.
The US is a core Intrepid market, generating approximately $100M+ USD in annual revenue and supported by a team of around 100 employees. The opportunity ahead is significant, with the potential to grow the business to $350M+ USD by 2030.
This is a senior US country leadership role with broad accountability across commercial performance, operations, people, brands, financial performance and purpose. The President, USA will have significant autonomy and decision-making responsibility for the US market, while working closely with the President, North America and the broader global leadership team.
Alongside leading the US market, the President, USA will also oversee Intrepid’s US DMC operations. This includes ensuring the delivery of safe, high-quality and responsible travel experiences for travelers from all Intrepid’s global markets, while maintaining strong operational performance and service standards.
The role is accountable for delivering strong business performance today while building the capability, structure and foundations required for long-term growth.
This is a permanent, hybrid role based out of our office in Seattle, Washington, with a minimum expectation of three days per week in the office.
The salary range for this role is $160,000–$180,000 USD annually, based on experience, along with a great benefits package and excellent Intrepid perks.
What you’ll do:
As President, USA, you will have end-to-end leadership responsibility for the United States business, bringing together commercial performance, operational delivery, brand, people, financial performance and impact.
You will:
<ul>
<li>Lead the US business and deliver agreed commercial, financial, operational, and impact objectives.</li>
<li>Build and develop high-performing leaders across sales, marketing, partnerships, operations, finance, and HR.</li>
<li>Drive revenue and sustainable business growth through marketing, demand generation, partnerships, and distribution.</li>
<li>Own delivery of commercial, financial, operational, cultural and impact outcomes for the US market.</li>
<li>Oversee safe, high-quality trip delivery across US operations, working closely with delivery leaders.</li>
<li>Represent Intrepid externally and build strategic partnerships across the US travel ecosystem.</li>
<li>Collaborate in a global matrixed organization to ensure alignment on shared standards, systems, and priorities.</li>
<li>Position the US business for sustainable, long-term growth.</li>
<li>Contribute as a senior member of the Intrepid Americas leadership team.</li>
</ul>
This is a hands-on general management role. You’ll be close to sales and trip delivery, close to your leaders and teams, and closely connected to customers and partners in the US market.
You’re likely to be:
<ul>
<li>An experienced VP or emerging SVP based in the US, with a proven track record of senior leadership.</li>
<li>An accomplished leader who has overseen multiple functions or a full business unit, with clear accountability for business performance and outcomes.</li>
<li>Comfortable balancing commercial growth, operational delivery, brand leadership, people leadership and financial discipline.</li>
<li>Confident representing a business externally and building credibility with partners and industry stakeholders.</li>
</ul>
Experience we’re particularly excited by:
<ul>
<li>Small-group travel, touring, adventure or tailor-made travel.</li>
<li>Experience-rich, operationally complex business models.</li>
<li>Accountability for end-to-end delivery, not just sales or marketing.</li>
<li>Leading teams where impact, culture, capability and frontline experience truly matter.</li>
</ul>
We know great leaders come from a range of backgrounds and career paths, and you may not meet every requirement listed above. If you bring relevant senior leadership experience, a track record of delivering results and a strong connection to our purpose, we encourage you to apply.
A passion for travel is a must-have! With it you’ll bring:
<ul>
<li>10+ years of progressive senior leadership experience, including experience at VP, SVP or equivalent level.</li>
<li>Experience leading a business unit, country operation or multiple functions with accountability for overall business performance</li>
<li>Demonstrated experience developing and delivering business strategy and achieving commercial results</li>
<li>Strong financial and commercial management experience, including revenue, profitability, budgeting and forecasting</li>
<li>Strong stakeholder management and external relationship-building skills</li>
<li>Experience managing complex operational environments and customer facing businesses.</li>
<li>Strong negotiation, presentation, media relations and influencing skills.</li>
<li>Experience working in a geographically distributed or matrixed organization</li>
<li>Experience in purpose-led or values-driven organization is an asset</li>
</ul>
Please note
<ul>
<li>We recognize that AI use in applications is becoming more common. We review applications carefully, so if you choose to use AI, please do so thoughtfully and include something personal - it really makes a difference.</li>
<li>Due to the volume of applications we receive, we may not be able to provide individual feedback to every applicant.</li>
<li>We also reserve the right to close this advert earlier if we receive a high volume of applications.</li>
</ul>
Our people reflect the diversity of our customers and the communities we visit:
Intrepid is made up of 71 nationalities in over 30 countries, and we recognize that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.
Rewarding and developing our people is important to us, some of our work perks include:
<ul>
<li>Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year</li>
<li>A free Intrepid trip every year, plus generous discounts for families, and close friends</li>
<li>5 extra days of leave a year for use on Intrepid trips</li>
<li>A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.</li>
<li>Access to e-learning platforms, professional development and mentor programs</li>
<li>20 hours of volunteer leave every year to use on causes most important to you</li>
<li>Employee Assistance Program, a 24/7 service that offers counselling for you and your family</li>
</ul>
We are Real. Together. Ambitious. Impactful.
These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.
We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at <a href="mailto:careersupport@intrepidtravel.com" rel="nofollow noopener" target="_blank">careersupport@intrepidtravel.com</a> with your name, location, and what you require, we will then be in touch to support your application.

President, USA

President, USA

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