Pricing Operations Manager

Job Role and Responsibilities:

• Own the annual price list, deal renewal, and service contract repricing cycle from a leadership standpoint — accountable for on-time delivery against the July–January roadmap
• Present the monthly price performance review (PVM bridge, KPI dashboard) to regional and executive stakeholders
• Serve as the second-level escalation point for DOA validation and market/margin pricing disputes that require judgment beyond routine cases
• Own the functional requirements and prioritization for pricing tools built with IT/analytics (price list, deal/contract renewal, KPI monitoring, competitive analysis, business case generation)
• Own the team's AI/automation vision — identify where manual work (reporting, price list build, deal renewal, escalation responses) can be automated, and prioritize this against the tool roadmap with IT/analytics
• Manage, coach, and cross-train the team so coverage flexes between the annual cycle and daily escalation demand across the year
• Maintain and enforce compliance with the Delegation of Authority (DOA) framework
• Build relationships with regional commercial leaders, finance, product management, service operations, and demand planning to keep the pricing process anchored in real business input

Basic Qualifications:

• 5+ years in pricing, commercial operations, or FP&A in a B2B environment
• Experience managing or coordinating a small team
• Strong Excel skills; working familiarity with ERP systems (SAP or equivalent)
• Comfortable using AI tools to support daily analysis and reporting
• Fluent English; comfortable presenting to senior leadership

Preferred Qualifications:

• Experience in life sciences, diagnostics, or medical device industries
• Exposure to Power BI or similar BI tools, and to working with IT/analytics teams on tool development
• Experience identifying automation opportunities and working with technical teams to build AI-assisted tools or workflows
• Experience with Delegation of Authority frameworks or similar governance structures

What we offer:

• Private healthcare including dental care
• Life and long-term disability insurance
• Social benefits: Gym card (MULTISPORT), Christmas vouchers, vacation and childcare subsidies
• Allowance for working from home,
• Possibility to borrow a screen, a chair, and other IT devices from the office,
• Tuition reimbursement,
• Referral awards,
• Internal career development opportunities in multiple business areas,
• Modern office facility in Cracow including parking lot
• … and up to 4 additional days of vacation