Pricing Specialist - Air Freight

About the role

This role involves pricing and commercial support for airfreight operations, capacity planning and procurement, and performance governance. You will prepare accurate quotations, analyze carrier rates and market conditions, maintain pricing records, and partner with sales and customer experience teams. You will forecast airfreight demand, coordinate with airlines and gateways to secure capacity, monitor utilization and performance, and identify improvements in pricing workflows and forecasting accuracy.

Key responsibilities

• Prepare timely and accurate airfreight quotations, spot rates, tender responses, and pricing proposals in line with customer requirements and internal guidelines
• Analyze carrier rates, surcharges, routings, transit times, service levels, and market conditions to recommend competitive solutions
• Maintain rate sheets, buy rates, sell rates, validity periods, and pricing records in the relevant systems and tools
• Validate cost components and commercial assumptions, identify margin risks, and escalate exceptions for approval when required
• Partner with Sales and Customer Experience teams to clarify requirements, develop alternatives, and support conversion of opportunities
• Forecast airfreight demand by lane, customer, product, and period using booking pipelines, historical trends, and commercial inputs
• Coordinate with airlines, gateways, and internal stakeholders to secure allocations and ad hoc capacity at competitive cost and suitable service levels
• Monitor capacity utilization, allotment performance, booking patterns, and no-show or under-utilization risks; recommend corrective actions
• Track quotation turnaround, win/loss feedback, margin, capacity utilization, allocation performance, and carrier service reliability
• Investigate pricing discrepancies, capacity shortfalls, and service exceptions, coordinating timely resolution with relevant stakeholders

About you

• Bachelor's degree in logistics, supply chain, business, economics, or a related field, or equivalent relevant experience
• Approximately 2–5 years of experience in airfreight pricing, procurement, capacity planning, operations, freight forwarding, or logistics coordination
• Experience preparing quotations or tenders and working with airline rates, routings, surcharges, and capacity
• Experience with freight forwarding or transportation management systems; CargoWise or a similar platform
• Strong numerical, analytical, and commercial decision-making skills with high attention to detail
• Ability to interpret demand patterns, capacity constraints, cost drivers, service options, and margin implications
• Proficiency in Microsoft Excel and confidence working with pricing models, reports, and structured datasets
• Strong communication, negotiation, stakeholder management, and problem-solving skills
• Ability to prioritize multiple quotations and planning activities in a fast-paced, deadline-driven environment