Infosys Consulting

Principal, Business Consulting – Payments Functional Program Manager
Practice: Financial Services, Infosys Consulting
Focus: High Value Payments (HVP) Modernization | ISO 20022 | COTS on Microservices | Agentic AI
Role Summary
Infosys Consulting’s Financial Services practice is seeking a seasoned Functional Program Manager to lead a Payments Modernization program for a Tier 1 financial institution. You will drive the replacement of legacy mainframe systems with a COTS product, and forward engineer rail agnostic capabilities on a cloud/microservices platform, incorporating agentic AI to enable intelligent, future ready payment flows.
This is a high impact, client facing role(s) requiring deep payments expertise, strong program leadership, and a track record of delivering complex transformations in regulated environments.
What You’ll Do
<ul>
<li>Own the client relationship across transformation delivery, BAU change, and support for a large U.S. bank; manage senior stakeholder expectations while maintaining profitability and growth.</li>
<li>Lead platform modernization that includes but not limited to reverse engineering of legacy mainframe platforms, forward engineering, COTS product implementation, and upstream/downstream integrations.</li>
<li>Direct ISO 20022 adoption and certification (e.g., Fedwire/FedNow, CBPR+); guide product configuration and customization—especially for ACI MTS and UPF.</li>
<li>Govern program financials: budgeting, milestone billing, forecasting, pipeline management, and margin integrity.</li>
<li>Set payments architecture direction: advocate rail agnostic orchestration, microservices patterns, cloud deployment models, and event driven integration.</li>
<li>Shape and integrate agentic AI interventions across journeys (ops automation, dispute/exception handling, reconciliation, data quality, monetization).</li>
<li>Lead cross functional teams (client &amp; Infosys) to gather requirements, design data maps, ensure traceability, and manage risk/issue remediation.</li>
<li>Support business development: solutioning, proposals, thought leadership, market relevant POVs.</li>
<li>Ensure compliance with PCI DSS/AML/KYC, resiliency, observability, and operational excellence.</li>
<li>Not a pure BA role—we’re seeking leaders who can span program delivery, architecture direction, and domain depth.</li>
</ul>
Role Tracks
(You may align to one primary track and flex across others)
<ul>
<li>Program Management (Payments Modernization)</li>
<li>Drive multi year HVP modernization with COTS, integrations, ISO migrations, certification, and executive governance.</li>
<li>Enterprise / Solution Architecture (Payments)</li>
<li>Define target state (rail agnostic, ISO native), microservices reference architecture, messaging, integration patterns, security, and scalability.</li>
<li>Payments SME / Advisory</li>
<li>Lead consulting engagements across HVP, RTP, cross border, treasury, and ISO 20022; shape roadmaps, operating models, and AI enabled capabilities.</li>
</ul>
Required Qualifications
<ul>
<li>Bachelor’s degree (or foreign equivalent).</li>
<li>7+ years in payments/financial services with 3+ years in management consulting at a top tier/professional services firm. (10+ years overall experience preferred for a principal.)</li>
<li>Deep HVP domain expertise: Fedwire/CHIPS, CBPR+, cross border, and ISO 20022 message standards (pacs/camt/pain; mapping, validation, enrichment).</li>
<li>Delivered at least one end to end ISO 20022 migration for CBPR+ and/or Fedwire/FedNow: experience with certification and market testing. (Cards professionals are welcome with consumer and commercial card solutions E2E implementation experiences)</li>
<li>Hands on experience across payments value chain at enterprise and ecosystem level: origination, processing, clearing/settlement, servicing, messaging—B2B, disbursements, consumer/retail.</li>
<li>Experience with COTS Payment Hubs and processors (e.g., ACI MTS/UPF, Finastra, Fiserv) and complex integration in regulated environments.</li>
<li>Solid understanding of legacy mainframe payment systems and modernization patterns.</li>
<li>Proficiency in program governance &amp; financials, stakeholder management, issue/risk management, and executive communication.</li>
<li>Familiarity with cloud &amp; microservices constructs (e.g., containerization, APIs, event streaming) and DevSecOps/testing management.</li>
<li>Ability to travel extensively.</li>
<li>Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.</li>
</ul>
Preferred Qualifications
<ul>
<li>Certifications: PMP/PRINCE2/SAFe; TOGAF 9.2/10 (for architecture track); ISO 20022 certifications; BIS/Fed or equivalent; Agile delivery.</li>
<li>RTP expertise: TCH RTP and FedNow implementation; vendor experience (Finastra, Fiserv) is a plus.</li>
<li>Liquidity/Treasury: Nostro/Vostro, cash &amp; liquidity management, payables/receivables, collections.</li>
<li>Cross rail expertise: HVP, mass payments (ACH), immediate payments (RTP/FedNow), P2P, card (retail &amp; commercial), tokenization, stablecoins (awareness).</li>
<li>Data &amp; Engineering: lineage, quality, metadata, monetization; Kafka/event streaming; API management; observability; resiliency engineering.</li>
<li>AI in Payments: Machine Learning &amp; Predictive Modeling (fraud, risk, anomaly detection, forecasting); GenAI/LLMs for ops automation, dispute handling, policy interpretation, developer/API copilots, and RAG; Reverse/forward engineering accelerators; MLOps and responsible AI (XAI, bias/fairness).</li>
<li>Firm building: pre sales, POVs, conference visibility, industry research.</li>
</ul>
Core Skills &amp; Ways of Working
<ul>
<li>Thought leadership and structured problem solving; crisp storytelling for C Suite.</li>
<li>Numbers driven program leadership: budget, schedule, scope, and benefits realization.</li>
<li>Stakeholder management across technology, operations, risk/compliance, product, and external networks.</li>
<li>Hands on orientation with the ability to go deep on requirements, mappings, and validation without losing the big picture.</li>
</ul>
Responsibilities Snapshot (Illustrative)
<ul>
<li>Stand up and run a multi wave ISO 20022 program (CBPR+, Fedwire, FedNow).</li>
<li>Lead COTS hub implementation (e.g., ACI MTS/UPF): product fit, customization, integration, certification.</li>
<li>Define target state architecture (rail agnostic orchestration, microservices, APIs, streaming).</li>
<li>Implement AI/LLM use cases in payments ops, exception management, reconciliation, and data monetization.</li>
<li>Deliver RTP via leading products (Finastra, Fiserv) as an advantage.</li>
<li>Manage DevSecOps and testing services; ensure performance, resilience, and compliance.</li>
<li>Build data maps and transformations for message conversion and canonical models.</li>
<li>Drive pipeline expansion and support pursuits with solutioning and differentiated PoVs.</li>
</ul>
The estimated total annual compensation (Base + Bonus) range for candidates based out on NJ, IL, NY, CA &amp; WA will be $ 154,375 to $ 193,125

Principal, Business Consulting – Payments Functional Program Manager

Principal, Business Consulting – Payments Functional Program Manager

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