Principal Engineer

Principal Engineer (D365 & Power Platform) - Customer Experience Platform (CEP)

Hybrid Working

• Skipton North Yorkshire

Flexible Salary

• Excellent Benefits including a 10% Pension Contribution + Discretionary Bonus

Not just another role. Not just another building society.

WRK digital are proud to be the exclusive recruitment partner to Skipton Building Society as they invest in scaling their engineering capability and building their next generation of digital platforms.

Skipton are the 4th largest building society in the UK, proudly mutual and member-owned. Every decision is made with long-term impact in mind—doing what’s right for members and colleagues, not shareholders.

Why this role matters

The Customer Engagement Platform (CEP) sits at the heart of how Skipton connects with its members and empowers its colleagues.

It underpins Dynamics 365 CRM, Power Platform (Power Apps & Power Automate), case management, workflow orchestration, marketing automation, and colleague-facing tools.

As a Principal Engineer, you’ll define engineering standards, paved roads and platform strategy—helping teams deliver fast, safe, frequent change at scale.

The opportunity

Set the technical direction

• Define the Golden Path for CEP, including policy-as-code CI/CD and progressive delivery patterns

• Standardise ALM practices across Dynamics 365 and Power Platform

• Establish reusable architecture patterns

Engineer for performance, reliability and flow:

• Improve lead time, deployment frequency, change failure rate and MTTR

• Embed observability, SLOs and error budgets

Modernise the platform:

• Lead decoupling, tech debt reduction and resilience improvements

• Define platform boundaries and contracts

Enable teams through paved roads:

• Create reusable pipelines, connectors, event schemas and blueprints

Lead and grow capability

• Coach and mentor engineers

• Lead Communities of Practice

What we’re looking for

• Deep expertise in Dynamics 365 and Power Platform

• Strong ALM and CI/CD experience

• Proven ability to improve delivery performance

• Strong leadership and influencing skills

Where you'll work

Hybrid, based at newly refurbished, collaborative head office in North Yorkshire. The business works to anchor days (so on-site time is purposeful collaboration, not attendance for its own sake), with flexibility around start and finish times. Three days a week on-site, with Tuesday as a likely fixed anchor.

What's in it for you

Annual discretionary bonus scheme

25 days' annual leave + bank holidays, rising one day per year of service to a maximum of 30

Holiday trading scheme — buy and sell additional annual leave

Matching employer pension contribution (up to 10% per annum)

Colleague mortgage (conditions apply)

Salary sacrifice scheme for hybrid & electric cars

Private medical insurance for all colleagues

3 paid volunteering days per year

Inclusive colleague networks to join, including our Carers and Pride Alliance groups

Wellbeing benefits including cycle-to-work and discounted gym membership

A genuine commitment to training and development

About the organisation

Our client is one of the UK's leading financial services companies — proudly member-owned rather than answerable to shareholders. That ownership shapes everything: every decision is about doing the right thing for customers and colleagues. Whatever your background or ambitions, they'll help you grow, thrive and shape a better future.

This is a genuinely modern engineering organisation, partway through a real transformation around platform ownership, flow and delivery effectiveness — and you'd be central to it.

Ready to make an impact?

This search is being led exclusively by WRK digital, who is handling all initial conversations and shortlisting on behalf of WRK digital. For a confidential discussion about the role, the team and the wider engineering transformation underway, get in touch directly: [email protected]

We are an inclusive employer and welcome applications from all backgrounds.