Principal Engineering Lead

Who you are

• Lead through technical expertise, influence, and execution
• Be recognized as the senior technical leader within the Enterprise Applications organization
• Spend a meaningful portion of time solving technical problems rather than exclusively managing people
• Mentor engineers through active participation in architecture, design, and implementation
• Build engineering capability while remaining engaged in the delivery of the organization's most complex initiatives
• Foster a culture of ownership, innovation, automation, continuous improvement, and engineering excellence

What the job involves

• We are seeking a highly technical and strategic Principal Engineering Lead to lead the engineering organization responsible for our Enterprise Applications portfolio. This individual will serve as the technical leader for a team supporting Salesforce, DealCloud, DevOps, and Quality Engineering while partnering closely with Product Specialists and Functional Architecture to deliver scalable, AI-enabled business solutions
• This is a hands-on player-coach role, not a traditional people management position. The successful candidate is expected to actively participate in architecture, solution design, proof-of-concepts, code reviews, and complex technical problem solving while leading and developing a high-performing engineering organization. Approximately 40–50% of the role will remain hands-on technical work, with the remainder focused on engineering leadership, mentoring, delivery, and cross-functional collaboration
• Engineering Leadership
• Lead the Enterprise Applications engineering organization, including Salesforce Development, DevOps, and Quality Engineering
• Build a high-performing engineering culture focused on quality, innovation, collaboration, and continuous improvement
• Coach, mentor, and develop engineers while fostering technical growth and career progression
• Participate in hiring, succession planning, and performance management
• Manage engineering capacity and resource allocation across concurrent initiatives, balancing strategic priorities, delivery commitments, and team bandwidth
• Hands-on Technical Leadership
• Serve as the technical leader for the Enterprise Applications organization by actively contributing to solution architecture and engineering decisions
• Remain hands-on by participating in architecture reviews, design sessions, code reviews, proof-of-concepts, and complex technical implementations
• Partner with engineering teams to resolve the most challenging technical issues and remove delivery roadblocks
• Lead the technical direction and engineering best practices for Salesforce and DealCloud implementations, customizations, and platform extensions
• Champion AI-assisted software development, engineering automation, and modern development practices
• Set the technical standard for engineering quality and continuously raise the engineering maturity of the organization
• Technical Strategy
• Define and execute the engineering strategy for the Enterprise Applications portfolio
• Establish engineering standards, architecture patterns, coding guidelines, and development best practices
• Lead technical design reviews and architectural decision-making
• Ensure solutions are scalable, secure, maintainable, and aligned with enterprise architecture
• Evaluate and recommend technologies that improve platform capabilities, developer productivity, and long-term maintainability
• Solution Delivery
• Partner with Product Specialists during discovery and solution design
• Translate business requirements into scalable technical solutions
• Provide technical leadership for complex initiatives and cross-functional programs
• Remove technical roadblocks and guide teams through critical implementation challenges
• Drive successful delivery of strategic initiatives across Salesforce, DealCloud, and the broader Enterprise Applications ecosystem
• Platform Operations & Production Support
• Own the production support model across the Enterprise Applications platform
• Establish and continuously improve incident management, triage, escalation procedures, and service level objectives (SLAs)
• Drive root cause analysis, problem management, and continuous improvement to reduce recurring production issues
• Ensure operational excellence through monitoring, observability, automation, and proactive platform health management
• Platform Modernization
• Drive modernization of enterprise platforms and applications
• Champion AI-assisted software development, automation, and developer productivity
• Evaluate emerging technologies and identify opportunities to improve the technology landscape
• Lead proof-of-concepts and innovation initiatives
• Develop reusable frameworks and shared capabilities that accelerate delivery across the Enterprise Applications portfolio
• Engineering Excellence
• Establish modern SDLC practices including CI/CD, automated testing, DevSecOps, observability, and release management
• Improve engineering metrics, code quality, deployment frequency, and operational reliability
• Promote reusable frameworks, shared services, engineering standards, and technical governance across teams
• What you will gain:
• Delivery of scalable, high-quality business solutions
• Successful delivery and operational excellence across Salesforce and DealCloud platforms
• Increased engineering productivity through automation and AI
• High platform reliability and consistently meeting production support SLAs
• Effective balancing of engineering capacity across strategic initiatives
• Improved platform maintainability, security, and operational excellence
• Growth and engagement of the engineering organization
• Successful modernization of the Enterprise Applications landscape
• Strong partnership with Product Specialists and Functional Architecture
• Measurable business impact through technology innovation

Benefits

• Time away: In addition to generous paid time off, we recognize most major regional holidays.
• Flexibility: Intapp provides a highly flexible work environment to help employees successfully juggle work, wellness, and personal obligations.
• Wellness: Wellness is about being healthy and balanced in all areas of your life. We provide medical benefits for you and your family that offer quality, flexibility, and value.
• Saving and investing: We offer a variety of savings and investment programs to help you plan for the future and reach your financial goals.
• Family: We strive to be a great place to work for those with families. Benefits like paid parental leave, including adoptive leave, make it easier to take time off to welcome your new addition.
• Growth: We offer a variety of trainings and opportunities to help you increase your knowledge, build new skills, and take charge of your career.