Principal Infrastructure and Platform Engineer

Role & responsibilities

The Technology Design Governance Automation Lead will lead the Technology Design Governance automation initiatives across Nomura's global infrastructure, ensuring compliance, standardization, and operational excellence through automated governance frameworks and stakeholder collaboration.

• Establish and maintain technology design standards, procedures, and compliance frameworks across cloud and on-premises environments .
• Design, implement, and optimize complex ServiceNow custom applications for governance workflows, approval processes, and automated reporting.
• ServiceNow UI Design and Development, design and build custom UI solutions on ServiceNow for both end-users and process stakeholders that adhere to modern UX design sensibilities and leverage the latest ServiceNow UX technologies; such as UI Builder, Service Portal, and Mobile Applications.
• work with processes owners and governance teams to determine key metrics and indicators, then lead the design and delivery of ServiceNow Platform Analytics dashboards that provide insight into lagging and leading indicators for governance processes .

Preferred candidate profile

• ServiceNow Certified Application Developer certifications

• ServiceNow Certified Technical Architect certification is a plus

• Experience in stakeholder management and cross-functional collaboration

• Knowledge of cloud platforms (AWS, Azure, GCP) and infrastructure governance

• Excellent communication and presentation skills

• Proven track record in process design and forum management

• 5+ years hands-on experience with ServiceNow platform , with demonstrated expertise in:

• Custom Application Development

• Custom UI Development

• Service Portal/Employee Center