Principal Operating Agent

Job Overview

We are seeking a motivated and strategic insurance professional to run their own Farmers insurance agency by leading the growth, operations, and client service functions of a dynamic insurance agency. This role is responsible for overseeing agency performance, developing business opportunities, managing a high-performing team, and ensuring exceptional client relationships across personal and commercial insurance lines.

The ideal candidate combines leadership, sales expertise, operational management, and community engagement to drive long-term agency success.

Salary Range: $220,000.00 - $250,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)
Work-Life Balance
Hands on Training
Career Growth Opportunities
Annual Base Salary + Commission + Bonus Opportunities
Flexible Schedule
Health Insurance
Disability Insurance
Life Insurance
Vision Insurance
Dental Insurance
Parental Leave
Retirement Plan
Mon-Fri Schedule

Requirements

Qualifications

• Active California Property and Casualty license
• Demonstrated business leadership experience
• Five or more years of experience in insurance brokerage or insurance agency management
• Experience in developing sales growth strategies and market expansion
• Bachelor's degree in Business, Finance, or a related field
• Proven ability to drive revenue growth and client retention
• Experience with CRM systems, agency management platforms, and performance reporting
• Self-motivated with strong organizational and strategic planning abilities
• Life & Health insurance licenses preferred

Preferred Attributes

• Strong community involvement and relationship-building skills
• Ability to lead in a fast-paced, performance-driven environment
• Strategic thinker with a hands-on leadership style
• Passion for client advocacy and team success

Responsibilities

Key Responsibilities

• Lead day-to-day agency operations, including sales, service, retention, and compliance
• Develop and execute growth strategies to expand the agency's client base and market presence
• Recruit, mentor, and manage licensed insurance professionals and support staff
• Build strong relationships with clients, referral partners, carriers, and community organizations
• Monitor agency performance metrics, profitability, and production goals
• Ensure adherence to carrier guidelines, underwriting standards, and state insurance regulations
• Oversee marketing initiatives, networking activities, and business development efforts
• Create a positive, customer-focused culture centered on professionalism and service excellence
• Analyze market trends and identify opportunities for new products and services
• Handle escalated client concerns and provide solutions-oriented leadership

About Us

About Us

The South Bay Los Angeles District is a dynamic and growth-driven division of one of the nation’s most trusted insurance and financial services organizations. We partner with dedicated professionals to build thriving insurance agencies that deliver exceptional protection and financial confidence to individuals, families, and businesses throughout Southern California..

We operate with urgency, purpose, and a commitment to excellence — empowering passionate, impact-oriented leaders to transform their ambitions into sustainable business success.

As part of our team, you’ll work with seasoned mentors, proven systems, and a supportive community that values integrity, service, and long-term growth.