A
Astera Labs
Principal Product Applications Engineer
Skills
PythonProduct ManagementAILinuxCustomer Support
2 months ago
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Important information
Salary:
$185,000 – $210,000 / year
Location:
San Francisco, CA, USA
Work mode:
Onsite
Published on:
7 October 2026
What they need
Who you are
- BS or MS in Electrical Engineering, Computer Engineering, Computer Science, or a related technical discipline
- 10+ years of experience in Product Applications Engineering, Systems Engineering, Customer Engineering, Field Applications Engineering, or a related customer-facing semiconductor role
- Experience supporting advanced semiconductor or custom silicon products from architecture through production
- Strong understanding of high-speed interconnect technologies, including Ethernet (through 800G), PCIe, PAM4, SerDes, DSPs, DAC, AEC, ACC, AOC, and related hardware technologies
- Experience with silicon bring-up, post-silicon validation, and system-level debugging
- Strong Linux debugging and troubleshooting experience
- Experience writing Python or C/C++ scripts for automation, diagnostics, firmware validation, or lab workflows
- Proven experience working directly with hyperscalers, cloud providers, enterprise customers, or major OEMs
- Excellent communication, presentation, and technical leadership skills
- Experience supporting AI infrastructure platforms or high-performance computing systems
- Familiarity with custom ASIC development and customer-specific silicon solutions
- Experience with firmware, embedded software, or FPGA validation
- Understanding of networking, storage, memory, or accelerator architectures
- Experience creating customer-facing technical documentation, training materials, and application notes
- Experience supporting executive customer reviews and technical design discussions
What the job involves
- Astera Labs is seeking a Principal Product Applications Engineer to serve as the technical bridge between our customers and engineering organization
- In this highly customer-facing role, you will work directly with hyperscalers, AI infrastructure providers, and strategic OEM customers to support custom silicon programs from early architecture discussions through production deployment
- You'll partner with Product Management, Architecture, ASIC Design, Firmware, Validation, and Software Engineering to ensure customer requirements are translated into successful products while helping customers deploy next-generation AI infrastructure
- This is not a traditional pre-sales Field Applications Engineer role, nor is it an internal validation position
- You will combine deep technical expertise with strong customer engagement to solve complex system-level challenges and influence future silicon development
- Serve as the primary technical interface for strategic customer programs
- Develop trusted technical relationships with customer engineering teams and become a key advisor throughout the product lifecycle
- Support customer engagements from architecture discussions through silicon bring-up, validation, production, and deployment
- Lead complex customer debug efforts involving hardware, firmware, software, and system-level integration
- Translate customer requirements, deployment challenges, and architecture feedback into actionable engineering requirements
- Collaborate closely with Product Management, Architecture, ASIC Design, Firmware, Validation, and Software Engineering to drive customer success
- Influence future silicon products by providing customer insights and technical feedback to engineering teams
- Support customer design reviews, architecture discussions, technical training, and executive-level technical engagements
- Develop technical collateral, application notes, reference designs, troubleshooting guides, and customer documentation
- Support technical escalations and drive issues to resolution across cross-functional engineering teams
- Develop automation and diagnostic tools using Python or C/C++ to improve engineering efficiency and customer support
- Travel to customer sites as needed to support key design wins and strategic engagements
Benefits
- Flexible time off in the US
- Parental leave
- Competitive medical, dental and vision plans
- 401K
- Retirement and pension plans
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