Principal Product Manager (Platform Security)

• PagerDuty is seeking a Principal Product Manager, Platform Security to own the strategy and execution of how we secure, harden, and defend our Operations Cloud platform
• This role sits within our Product Development organization and reports to the Sr Director of Product, Platform & Partners
• This is a senior individual contributor role. You’ll bring the same rigor to security that a great PM brings to a product: deep customer empathy, structured threat modeling, clear risk tiering frameworks, and a bias toward measurable outcomes
• You’ll also be the connective tissue between Product, Engineering, IT, and Legal, ensuring security strategy translates into engineering execution and customer trust
• This role owns the full lifecycle from recommendation to implementation to operations. You’ll be the decision-maker on risk acceptance, control exceptions, and incident escalation in real-time
• You’ve owned security architecture decisions end-to-end, built security infrastructure, and have the credibility to influence both product roadmaps and engineering practices without formal authority
• Define and evolve PagerDuty’s platform identity and security architecture — trust boundaries, authentication and authorization models, and secrets management frameworks
• Admin experience and admin console for enterprise and security administrators
• Build and maintain a security review process so product teams bring security into roadmap decisions early, not as an afterthought
• Own the security platform roadmap
• Provide security and secure-design leadership to other product teams across the portfolio
• This role owns a portfolio of platform security surfaces that includes:
• Identity & Permissions platform — the authentication and authorization foundation for both human users and AI agents, spanning roles, scopes, and delegated access as agentic workflows become first-class actors on the platform
• Security products — customer-facing capabilities such as IP Allow list and SCIM, extending the set of controls enterprise customers need to adopt PagerDuty at scale
• Admin experience — the tooling administrators use to configure, audit, and govern their PagerDuty environment, with opportunity to improve clarity and self-service
• Partner security and governance — the shared services, primitives, and audit surfaces that every partner team builds on
• Partner with executive leadership to align security strategy with company-level trust and resilience targets
• The opportunity is to bring these surfaces together into a coherent platform so security decisions and actions happen faster, customers can govern their own environments with confidence, and product teams have primitives they trust and actively build on

Benefits

• 20 hours per year of paid volunteer time
• Health insurance
• Wellness Days and mid-year Wellness Week: extra time off for whole company to unplug and recharge at the same time
• Generous paid parental leave and return to work policy to help with transition back
• Generous paid time off
• Flexible workplace/WFH
• Hands-on career and leadership development programs- The ideal candidate has operated at the intersection of product management and security engineering in a later-stage B2B SaaS environment
• Demonstrated experience owning security architecture and risk tiering decisions — not just supporting them
• Experience managing security change in the field — migrations, re-architecture, new authentication and authorization models — with the communication skills to bring stakeholders along
• Strong cross-functional credibility with Engineering, Legal, Product, and Go-To-Market leadership
• 10+ years in B2B SaaS in roles spanning product management, security engineering, and/or platform security
• Ability to mentor other product managers and raise the security bar across a product organization without direct reports
• Track record of running security programs and measuring risk reduction impact
• We encourage you to submit your resume even if you don’t meet every requirement. We value potential and consider each candidate’s full professional story
• Experience at a company during transition to zero-trust or hardened multi-tenant isolation architecture
• Familiarity with B2B SaaS compliance frameworks, customer security review processes, and audit considerations
• Familiarity with security infrastructure (IAM, secrets management, vulnerability and posture tooling)